I really like the set up and amenities listed , unfortunately I did not get to tour as scheduled due to them being in training
They declined waiving the administration fee because they CLAIMED the unit would be ready on the 12th and they met their commitment..... WRONG!!!!!! After paying $1400 in deposits and fees, we got the keys to the unit, hired movers, and prepared to move on the 12th at 8am going in on trust and a limb. We immediately get to the door; theres no key hole! Literally just a hole so we looked like crack heads breaking in our own apartment. Nothing was done! Looked like it hadnt even been started! Maintenance tools in the middle of the floor, paint buckets, old counter tops, old blinds with food, stained doors, spiders, broken light fixtures, broken bathroom sink, peeling paint, busted fridge light, and etc!! Just HORRIBLE and rather GHETTO!!! We cancelled the movers same day - (NO WAY WE COULD MOVE IN LIKE THAT) came back to the office at 10am which is open time and talked to a very nice man named Scott. Scott needs to be the manager. He was more appalled than we were, he was highly disappointed and immediately looked for a call of action! He reached out to the regional manager (didnt get a name) and requested we be moved to a nicer upgraded unit for the inconvenience. Of course we were denied, because this property appears money hungry. They didnt care about our mishaps, the inconvenience they caused, the time wasted we cant get back, the lease we broke at our original home... they straight up LIED!!! Like our unit was ready. We have to wait till Tuesday to be cut a check from Corporate Accounting. Now were here with no new home, time wasted, exhaustion, confusion, and $1400 jammed up from a mistake that was completely this Staffs fault. The manager Janice is never there to assist, and there is a Erica there that lies like she will call you back and follow up and never does!! Long story short, dont trust this property with anything! Dont give them any chances to screw you over. Know what youre getting. SEE what youre getting or else your family could be next!
I only viewed a few apartments but, the leasing staff seemed rude and non caring
I really enjoyed my tour and the staff were very helpful and answered any questions that I had about the property.
Welcome to Preserve at Southwind located in the desirable Germantown/Collierville area of Memphis, TN. We offer spacious one, two, and three-bedroom apartment homes with all the upscale features you've been searching for; from modern kitchens and baths, to open, light-filled floors plans with 9' ceilings and crown molding.
The Preserve at Southwind offers some of the area's best amenities including sparkling pool and hot tub, outdoor entertaining spaces, gated entry, fitness and aerobic studio, and dog park. Our ideal location delivers it all for working professionals and families alike - a relaxed oasis, access to excellent schools and major employers, and convenient to all things Memphis. Let us welcome you home to exceptional living at Preserve at Southwind today.
Our lease terms are: 6 months, 9 months, 12 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
Open until 6:00pm
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