I've only lived at the Edison for six months, but in that time my air conditioner has broken four times. The longest it was broken was two weeks in the middle of August. The communication between management and renters is pathetic, and you need to stay on top of them to get anything done. I was willing to let some smaller maintenance issues slide (broken closet doors, electrical issues) but after the most recent experience I'm less motivated to cut them some slack. You're constantly given excuses as to why things aren't being completed quickly, and they won't offer any solutions to compensate you for your troubles. The apartments themselves need serious updating and I'm doubtful my apartment was even cleaned between tenants. The management is seriously lacking, and the stress of having to worry about things you can't fix is not worth living here. I've lost all trust in this complex and I'm counting down the days until my lease is up. I wish I could give them 0 stars.
I like the floor plans and the amenities and the rent amount seems fair
My roommates and I lived in the apartment for 16 months. Everything was fine until after we moved out. We moved out on 12/18/17. There is documentation of this. The following February 2018, I receive a letter from ARS Collection Agency, saying I owe The Edison $440.50 for not letting the apartment know when we were moving out. The associate at ARS told me not to talk to anyone or call the apartment complex to discuss the issue, and that if I did not pay the amount, I would be taken to court. The ARS collection associate also told me that ARS Collection and MRG Apartments ARE THE SAME COMPANY. So calling MRG corporate is the SAME as calling ARS Collection agency. I called The Edison apartment complex, anyway, and they told me that they did have confirmation and proof of us giving notice of moving out in December. Then they told me we were being charged because one of my roommates turned in her key on 1/17/18 a whole month after we had officially moved out. They went as far as to describe what she was wearing in January, when she supposedly turned in her key. The Manager claimed to witness this event in January. The Edison told me they could not contact ARS Collection Agency or MRG corporate because they were not allowed to contact them after a resident has moved out. I contacted this roommate, who had proof from the Manager, confirming she did, in fact, turned in her key on 12/19/17. When this proof was sent to the Manager, she called ARS Collection Agency (which they apparently could not do a few days earlier), and our account was cleared. We did not receive our $100 deposit, which was supposed to be refunded to us. This was definitely a scam.
Enjoy downtown living without the "uptown" price. Choose high-rise living with scenic downtown skyline views or the park-like setting of a garden apartment, all within one community. Features include large closets, washer/dryer connections, and covered parking. Walking distance to UTCHS Medical Center.
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