Always very attentive in anything I asked for. You can tell that the people in the office actually cared there and I also really appreciated the maintenance being so quick and efficient. I would move back here if I ever needed an apartment again
I was going to rent an apartment, I got a quote and submitted my application within 48 hours (which is usually the standard amount of time a quote is valid).
Afterwards, they email me and say theyve had a price increase and my rent will actually be more than quoted.
So I email back and ask them to cancel my application and not charge the fees (which havent been charged yet) because, as they said, my rent will not be what they quoted.
Then they decide they will honor the originally quoted price and, without talking to me, charge me not only the non-refundable fees, but even the refundable fees and tell me to call their payment processor if I want to cancel.
Im now #34 in line to get the charge cancelled, after calling my bank and waiting on hold with them.
Bad business practices, all around my dealings with them have just been a bunch of grief.
Dont bother leaving a call is to discuss message, you intentionally ran the additional charges after I told you not to and without smoothing out the confusion about the rent price with me first.
I actually probably would have signed a lease if the original price was honored, but now youve just caused a bunch of extra trouble and stress in getting my deposit refunded that was fully avoidable with the smallest bit of customer service.
A truly great place to live. You simply can't beat the location. Older apartments at a great price point. Management and maintenance is the best I've found in Midtown -- hands down.
Called twice, email inquiry sent... not even a courtesy call from a property manager! Poor customer service!
Architectural gems, these prewar apartments (including Park Lane, Stratford Place, St. Regis, Crossroads and Tuscany) feature hardwood floors, 10-foot ceilings, elegant molding, expansive windows and French doors separating sitting rooms from living rooms. Midtown Place is within walking distance of Overton Park and Golf Course, the Memphis Zoo, the Brooks Museum of Art, and Memphis College of Art - and just minutes from UT Medical, Rhodes College, Christian Brothers University and University of Memphis. We are a multi-property community with many layouts and building to choose from!
*Please note that each building is vastly unique and not every feature listed comes included in each layout offered**
Thank you for your interest in Midtown Place!
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