I have been living here for several years! The reason of this is because of the maintenance team and staff. My requests are fulfilled in a timely manner. The staff in the office is always smiling and polite when I call or visit. There isn't trash every where. I have awesome neighbors that are not noisy. I am a very happy resident.
The office staff is horrible and the apartments and property are not maintained!
Before I begin, I want to say that I hate to be that person to come back and leave another 1 star review (please read from 6 months ago) but after you see the picture and explain my situation, you would understand why.
I really don't know where to start, so I'll just say that I feel disrespected and undervalued! My garbage disposal has been acting up for 6 days now. I called the office 6 days ago on May 1, 2019 and put in a maintenance order about the garbage disposal. The Leasing Office told me that the our ONE AND ONLY maintenance man is on vacation until Friday. When I first moved here years ago, we had TWO maintenance men and when I had A/C issues when our ONE maintenance man was on vacation, we had not one but TWO maintenance men from another property to fill in his spot so what's the issue now? Do y'all not have enough in your budget to take care of your tenants? Did you just put your maintenance orders on the back burner instead of calling a temporary replacement?
Anyways, I called again on Monday and I guess I'm still not being taken serious, so TODAY I went by the office in person and showed them the same pictures that I have attached to this review and explained that I CANNOT WASH MY DISHES, THEY ARE TAKING UP ALL OF MY COUNTER SPACE, AND IT'S ALMOST BEEN 7 DAYS! So now that it's late night, after full day of work, working out, and grocery shopping (expecting to come home to cook) I come home to this! I'm going to save all the words that I want to say, but just now that I am FURIOUS!
Earlier today the office called and said that the alarm was set, and I assured the that it was not. She responded by saying that she'll send him right back over. Does it look it was taken care of? If you read my last review, you will see that this is a trend! At this point, I'll be calling a plumber to fix this at my cost!
So again, tell you again, DO NOT MOVE HERE unless you want to feel like an undervalued tenant!
It's a very nice and quaint place to live. Ms. Wilson is more than courteous and always willing to help.
GREAT staff good location!!!
Are you searching for a new home in Memphis, TN, ideally in the Raleigh neighborhood? Look no further than Bartlett Crossing, a 152-unit apartment complex featuring a variety of amenities, including extra storage, emergency maintenance services, a fitness center, and a swimming pool and hot tub. Are you bringing a child with you? You might be happy to know that this property has a playground. Just under 51,000 residents live in the Raleigh neighborhood in Memphis. The average commute from this area is 24 minutes. Since you'll spend a lot of time in your neighborhood, you likely want to know how this part of town will meet your basic necessities. Looking for childcare? Good news: you won't have to venture far. Sports-Care Inc is less than a mile away. With a number of medical facilities in the neighborhood, you should be able to stay on top of your health. Health One is the closest of all at 2.6 miles away. Have a four-legged friend in tow? You'll likely be happy to know that this property is pet-friendly. Call for details. Apartments in this complex come equipped with air conditioning and washer/dryer in the unit. You'll also enjoy cable access, ceiling fans, a fireplace, a balcony, and oversized closets. Additionally, you'll be happy to know that units here include a refrigerator, a dishwasher, a garbage disposal, and a microwave.
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