If I could give them 0 stars I would. This apartment has been an absolute nightmare for me and my roommate. First, when we moved in the apartment was a complete disaster. The front office admitted they never sent someone to clean our living room. There was still food all in the kitchen, and I found moldy sprouting potatoes in the laundry room. The floor was black, there were stains on the walls, and the worst part was an incredibly strong smoke smell that we cannot get to go away. The complex still has yet to send someone to deep clean and repaint our living room and kitchen. This apartment also claims to have cable, but they painted over all our cable jacks so they do not work anymore. There are also numerous things that have been broken for MONTHS, our microwave handle comes off, the toilet falls off the wall, our floor boards are coming off etc. and despite maintenance requests, they have not been fixed. The apartment manager will not let anyone talk to her if they have an issue and will intentionally shut the door to do so. Every person in the office knows absolutely nothing about what is actually going on. I was lied to by the girl who gave me a tour by saying there is a free shuttle to campus, which is actually added on to your rent. She also told me utilities were never over $20-$30, and we just had to pay OVER $50 when the AC was off for the entire month. When we asked them if they could check our unit to make sure that this was not a mistake, because that is absolutely absurd, they would not cooperate. This whole complex cares more about money than the tenants. They are not willing to make us feel safe and comfortable in our homes. Save yourselves the stress and DO NOT LIVE HERE. I wish I had done more research, I would have rather paid more in rent than live in this disgusting apartment.
I would also like to add, when I signed I was supposed to have $50 off the first months rent, and that was not honored at all and I had to pay the full rent.
Haven't had my appointment yet :-) but good so far.
I love the apartments! I can't wait to move it
Located less than ten minutes from the University of Tennessee's campus, University Park is the ideal home for students. Residents can enjoy a trip to the iconic Sunsphere or the Knoxville Zoo, both within easy driving distance of your new home. University of Tennessee Gardens and Ijams Nature Center are great places to enjoy Knoxville's beautiful nature.
A day of shopping and delicious food awaits you at Market Square, which is a less than five minutes from University Park. Be sure to cheer on the Vols at Neyland Stadium!
12 Month Lease Terms.<BR><BR>Pets Accepted. Please call for pet policy.
Open until 7:00pm
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