Disappointed!! The moving in process was easy and the leasing office staff was very supportive every step of the way. However, 6 months into my rent, the management realized that the balcony of my apartment needed repairs. The first notice banned access to the balcony for a couple of months. Two months in, the maintenance team comes to my balcony and breaks pieces of wood off the wall and leaves them on the floor. Three months in, I still have no access to the balcony, and no repairs are in the works. Depsite multiple inquiries to management, there was still no progress after 4 months of waiting. Estimated time of starting the maintenance was supposed to be this week. It is Thursday and still no signs of any upcoming work. Four months without access to my balcony, and they refunded less than $30 for a couple of months (not even worth the square footage of the balcony). I missed all spring and the chance to work on my plants outdoors. I have complained to management several times. They said they are not capable of doing anything else since they have a contract with the repairs contractor, which appears to be way more important than tenants' satisfaction.
I love the location. I love the views and the fireplaces. I also love the staff.
All they care about is money!!!! DONT live here
I sold my home and I am trying to find an apartment for a year until I make another final purchase.
Nesha showed us around the complex and the unit. She is a delightful woman, who is so helpful and a joy to be around. The units are beautiful, clean, and will be very easy to make my own. The complex is quiet, but close to everything you might need.
***Due to COVID-19, we are taking extra precautions to enhance the safety for our staff and residents. If you are interested in touring one of our beautiful apartment homes, we encourage you to contact us to schedule an appointment. We are also still offering virtual tours for your convenience. Please provide your contact info and someone from our amazing team will reach out to you.*** Experience a carefree, relaxing lifestyle at The Henley in Knoxville, Tennessee. Our apartment home community is nestled in the Urban Wilderness, providing incredible convenience in the shelter of hillside acreage. Pricing and Availability subject to change. Some or all apartments listed might be secured with holding fees and applications. Please contact the apartment community to make sure we have the current floor plan available.
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Lease Terms: 6-12 months. Security Deposit: Ask. Pet Policy: Up to 3 pets maximum, $350 non-refundable pet fee per pet.
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