The apartments are clean and nice. The staff is friendly and very helpful. They go out of their way to have events and newsletters. This staff is by far the best I have felt with I'm an apartment complex.
Management is very friendly and maintenance is efficient in fixing problems. The apartments are set in a neighborhood which creates a quiet and friendly community. Near the green way and easy to get to. Emergency maintenance service is available with a quick response rate to issues. Lots of green space.
If not for maintenance problems and unhelpful office staff I would have given the apartments a higher rating because I really like the location and the apartments themselves. Unfortunately we have had three major leaks in our apartment. Two of the leaks happened in the same place after the maintenance crew assured us that it was a neighbor issue, not a pipe issue, and the stain was never painted over even after repeated requests. Continued in next box....
The staff isn't very tentative and the parking is usually crammed in the back. Pretty sad that rental insurance is being forced and the rent raised.
Parking is not great and it takes a while to get anything done seems like for as much as you pay for rent it would be better
MODERN AFFORDABILITY IN KNOXVILLE. Whatever style commands you are sure to agree The Hammond is the perfect place to call home.
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