Apartments are beautiful! The office staff were beyond amazing!!! Convenient to everything, yet nestled back where you didnt feel like you lived in the city.
This place is over rated the office staff is so rude. The guy who is supposed to be the welcoming person sucks. He is so rude and he lets the phones ring and rings. The porches looks like hillbilly park. One has sheets hanging up and others have car parks laying around. After one visited I knew this dump wasnt for me or any of my family or friends.
These reviews make me very nervous about our potential residence here. We chose these apartments watching and self experiencing somewhat the no call backs, the constant not answering phone calls. I thought maybe they were busy. Im reading feedback not only on this website but others as well that these are warning signs that I need to question. We are suppose to sign our lease in 1 day and I guess its not too late to withdraw our reservations. Might have to go with the other apartments down the road. I certainly dont want to pay rent to a company that ignores there residents and doesnt make them a priority because after all... those important current residents do make the apartments as far as the type of clientele they lease to. If management cant take care of theyre current PAYING CLIENTS then there not going to take care of the new residents either so those decent future clients will go to the other apartments around the corner.
Ive been here for 2.5 years and seen at least three different managements and this one has to by far be the worst. My A/C is currently out and has been out for about a week now in 80 and 90 degree weather. They never answer the phone when I call and they are very rude. My tub is also leaking and they havent came to fix that yet we pay about $740-1000 in rent and they will not reimburse or accommodate. Im unable to sleep in the apartment at the moment due to it being so hot. My neighbor A/C has been also leaking for weeks until the walls have water damage and the carpet does as well. This place used to be a nice place to stay, but if I were you, I would stay away from this place. Find you somewhere better to stay because no one deserves to be ignored or their issues to not be resolved yet expected to pay rent .
It was nice before this management took over. The maintenance guy sucks and gives lip service. Our AC has been out for two weeks and they said they would fix it. Our washer and dryer has been out for four months. They refused to give us any type of rembusrtment. So if you can tolerate lip service there is around here if you are wise you won't stop here.
GoldElm at Cedar Bluff offers so much for you to enjoy within our welcoming, pet-friendly community in Knoxville. Our exceptional amenities offer plenty of opportunities for fun, whether you're entertaining or just want to relax and unwind. Take advantage of our fitness center, pool, business center, and dog park before heading out to explore all that West Knoxville has to offer just beyond your doorstep.
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