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The Overlook Apartments

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Ratings & Reviews

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The Overlook Apartments

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Overall Ratings
(7 Ratings)

7 Reviews for The Overlook Apartments

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Parking spaces are limited. Slow response by maintenance when requests are sent in.

11-06-2018

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We thank you so much for your review! Please know my door is always opened and we thank you for making The Overlook your home of choice. Thanks.

Best Regards,

Mary Ann Coulter
Business Manager

12-10-2018

The apartment was best I have seen in the area for he price. People were nice! Hope to be living there soon.

05-09-2018

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We would love to have you here as our neighbor. Please know our door is always opened! See you soon!

Best Regards,

Mary Ann Coulter
Business Manager

07-05-2018

I applied for an apartment here and was denied because of an arrest record that came up on my background check that was not me. After a great deal of hassle, I was able to get this cleared up with the third party back ground place they use, but in the week since then I haven't been able to get someone to return phone calls or emails either at the office or at the property management place...at this point I do not want to live here. I mean if they can't return a phone call for a potential tenant, what would happen if you lived there and needed something fixed?? I just want my $200 administration fee back that I paid.

03-04-2018

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Once new management took over and the staff completely changed, great service turned into a nightmare.

First off, I lived alone, but had a friend that moved here as well so we got a 2 bd together to save some money on living expenses. Everything was fine until the new staff came into the play. VERY UNORGANIZED! Before the staff change, everyone knew who I was, the apartment I lived in, what I was wearing last week... Point is, they had decent memory. Once the staff I knew left, memory left with them.

My roommate and I both decided to move separate from each other at the end of the lease and supposedly put in the 2 months notice. When it came time to move out, management said the notice had not been put in, even though my roommate talked to them and told them that we were wanting to move out. This was my first apartment every having, so I was not familiar with the way things worked. Meanwhile, my roommate has already gone into his new house and I'm still here with these people.

Since the notice apparently had not been put in, I did it myself. We owe rent for the next 2 months, which is understandable. My girlfriend helped with packing up my belongings. While I was at work, management walk into my apartment while my girlfriend was about to take a shower, so she did not answer. Guess they heard her and decided to leave. Once she told me what happened, I gave them a call asking why they were entering my apartment.

They said management was walking around to do an apartment inspection for some reason. I told the staff member that I did not give anyone permission to enter my apartment and to have him call me asap. Never received call, but did receive a message threatening to evict me because he saw that I had packed up and said we were moving without putting in notice. I was furious and went to the office and showed staff the notice that the manager signed! Never heard from him though. Once moved out, they said we didn't pay the final rent... Are you serious?

02-24-2018

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I would love to sit down and discuss your issues. Thank you.

Mary Ann Coulter
Business Manager

10-12-2018

Overpriced for Antioch area, parking issues (tenants saving parking spots for others, full parking lots everyday, no space to get out of car), hidden fees (making your rent go up in a matter of months), water and valet trash is ridiculous a bill no less than 50 and upwards of 100 dollars for a two bedroom. They begrudgingly take your trash out and have a small window of when they will do so. They will try to fine you for anything they can. Very unprofessional they locked me out of my apartment before I was even moved in ( changed locks and gave me the wrong key) save your money dont live here

10-12-2017

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Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Hardwood Flooring
Microwave
New/Renovated Interior
Oversized Closets
Stainless Steel Appliances
Washer & Dryer In Unit
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Pets
Short Term Available
Corporate Billing Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Emergency Maintenance
Extra Storage
Fitness Center
Garage
High Speed Internet Access
Laundry Facility
Pet Park
Playground
Public Transportation
Swimming Pool
On Site Maintenance
On Site Management
On Site Patrol
Pet Friendly

Additional Features

Online Payments Available
White on White Appliances
Stainless Steel Appliances
Refreshing Swimming Pool
Wraparound Countertops
Kitchen Pantries
Oversized Closets
Air Conditioner
Dog Park
Balcony
Car Care Center
Dish Washer
Picnic Areas
Washer and Dryer Included
Door-to-Door Valet Trash Service
Garages Available
Cable/Satellite
Scenic Views
Linen Closets
Ceiling Fans
Hardwood Flooring

Property Details

The Overlook Apartments

Boasting upscale amenities, premium finishes, and well appointed floor plans; you will love coming home to The Overlook. Our Antioch, TN apartments offer relaxation and serenity in a resort like atmosphere. Elegance abounds in our impeccably designed apartment community. The Overlook offers you a peaceful retreat with easy access to Nashville's vibrant Downtown area. Close to Global Mall at the Crossings, Nashville State Community College, fine dining, entertainment, and Percy Priest Lake, you will never have to travel far to experience your favorite destinations. While living at The Overlook you will love taking advantage of our upscale amenities including our two relaxing pool plazas, our 24hr fitness center, sprawling picnic areas, and car care center. You will find everything you need in our Antioch, TN apartment community. Come and visit our spectacular apartment community and discover the one, two, or three-bedroom apartment you deserve. The Overlook is Antioch's best kept secret, come home to the upscale living experience you deserve.

Schools

Rating 2

Antioch Middle Preparatory School

5050 Blue Hole Rd, Antioch, TN 37013
Public
Middle
5-8
Rating 1

Cane Ridge High School

12840 Old Hickory Boulevard, Antioch, TN 37013
Public
9-12
Rating default

Ezell-Harding Christian School

573 Bell Rd, Antioch, TN 37013
Private
Combined Elementary and Secondary
PK-12
Rating default

Lighthouse Christian School

5100 Blue Hole Rd, Antioch, TN 37013
Private
Preschool/Early Childhood Center
PK-12
Rating 4

Knowledge Academy At The Crossings

5320 Hickory Hollow Parkway, Antioch, TN 37013
Charter
5-8
All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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