I went into the office at Gateway Apartments and met with Brianna about renting an apartment. What an extremely nice person she is. She answered all my questions, explained their policies and let me know I could contact her regarding any other questions or concerns. One of the other employees was in the office and was kind enough to show me around the grounds, Phil was very helpful and polite. The staff at this complex makes you want to be apart of their community!
This apartment complex sucks, would never tell anyone to rent here! The floors are thin, you WILL hear your neighbors all the time unless youre on the 3rd floor.. And mind you I have left several messages to the office never to have a return call on a couple complaints they do nothing to even bother to call you back!
We lived in the apartments for three VERY long years. We went through a couple property managers and multiple maintenance personnel. To sum up our experience; very poor. Three months after moving into our apartment, my wife's car was stolen out of the apartment parking lot by a guest of a resident (Police report on file). While they run some kind of background check for potential residents, the behavior of the selected went way down hill in those three years. During the Rally, we had some less than savory guests staying in the apartments with no oversight apparent.
Kids who were supposed to be under supervision per community rules, were seemingly left to run amok damaging property such as a knocking blocks off a retaining wall. I witnessed one kid dropping weeks-old puppies from head-height. I yelled at her to stop. When I called the office a seemingly uninterested person said they would go down and 'put an end to that'....ten minutes later after no interaction seen between an employee, I went to the office to complain about the lack of follow though, I found the only two 'working'; employees eating pizza.
My wife transferred to another city before the end of our lease. While we do accept that there was an expected penalty, we received a $2300 penalty for an $900 per month apartment. IF you are in the military or are in ANY job where you have the possibility of a transfer, do not count on fair dealing with the property management company in question. Go somewhere else since there are more and more less expensive options.
Welcome to Gateway Apartments! We offer spacious 1, 2 and 3 bedroom apartments with an array of amenities that will surely meet a variety of your tastes and needs. Our apartment homes feature upgrades like faux hardwood flooring, granite counter tops, full size washer and dryer in every unit, interior and exterior storage and so much more! After you've worked up a sweat in our 24 hour State-of-the-Art Fitness Center, relax in our indoor 24 hour spa or sparkling outdoor pool, you could also lounge around in our palatial clubhouse with full kitchen (available for rent). The beautifully landscaped grounds lead to a playground and basketball court or take your dog for a run in our large dog park. All buildings, balconies, and patios are smoke free. Gateway Apartments are conveniently located on the progressive Southeast Corridor in Rapid City...just 10 minutes from Ellsworth AFB and less than 10 minutes to shopping, Rapid City Regional Hospital, Downtown Rapid City and many other exciting places. When you're not exploring the city or the Black Hills you will have the convenience of High Speed Internet with WiFi and 175 Channels with Direct TV included in your apartment! Also Included is Garbage, Water, and Sewer! Call or email us right away to set up a tour of our property and let us show you why Gateway Apartments should be your next home!
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Application Fee: $40.00 Non-Refundable Admin. Fee: $150.00 (Refundable If Application Is Declined) Water, Sewage, Garbage Fees: 1 bd: $40, 2 bd: $50, 3 bd: $60 (Included In Monthly Rental Price) $85/mo. for High Speed Internet/Direct TV/Full-size washer
Open until 5:00pm
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