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Over the past eighteen months I have used the automatic draft service promoted by Vista Sands and Greystar management. On November 2, the company sent out an email asking residents to check their water bills. On that same day I received an email from Yapstone that my payment had been withdrawn. I figured there was no problem because the software indicated that the payment had been received AND I received no further communication from the property manager about the water bill. I checked my account everyday from November 2 (the scheduled date of my withdrawal) to November 7 (the day the payment came out of my account). On the seventh I noticed that the payment was about fifty dollars less than what it should have been. I called the office and the representative said that the water company did not submit the bills in time and the drafts came out of the accounts without the payment for the water bill.
I went to make my water payment on that very day (November 7) and I found out that Vista Sands was charging residents $10 for the late water payment. Yes, you read that right. The money was in the account, but somehow it is my fault they didnt take the correct amount. Vista Sands position is that since the water bills come separately, residents should have known the amount that should have been paid. My position is, What part of automatic draft do you not understand? The company sells the feature as a way to never have another late payment,but you know when I didnt have any late fees? When I paid my bill myself! I should not have to follow up with Greystar to make sure the software drafted enough money. At the very least, residents should have received more than one email cautioning them to check the amount of the draft.
Apartment was a mess on moving in.
Previous tenants dog destroyed most of the apartment.
On move out I was charged with the replacement of the carpet irregardless of my complaints.
The maintenance staff frequently treated my significant other as if she didnt know what she was talking about as well.
Pick the apartments across the street, they are better for the same location.
Very good job clearing snow....great communication from the office via email
I absolutely loves these apartments. Been here since I moved here in 2017... Very nice area and very friendly staff. Parking is always available. Location of the apartments is not busy at all seeing that its located on a dead end road but is surrounded by a very nice shopping area with movies and great food all around...
The staff was nice & I enjoyed the convenience of everything nearby.
Our Teams are here to help you! We (GrayCo) are committed to working together to make sure our residents, customers, and employees are cared for and informed during these uncertain times. We are continuing to monitor the COVID-19 outbreak and actively following guidance and recommendations from the Centers for Disease Control (CDC). Our priority is taking action to keep our residents, prospective residents, and associates safe. With heightened sanitizing procedures and policies in place, our offices have reopened 7 days a week (Monday-Friday 9am-6pm, Saturday 10am-5pm, Sunday 1pm-5pm). We continue to practice social distancing in our office and amenity areas. Masks must be worn at all times while visiting our offices and touring our apartments. We have touring options available for you…in person with a team member or self-guided tours by appointment. If you are unable to visit our office, you can tour Virtually Online. Please call our office for more information. Vista Sands Apartments for Rent Summerville, SC Ready to live in the best-located Summerville apartments? Vista Sands pet-friendly apartments in Summerville, SC are just minutes to downtown Summerville, I-26, Azalea Square Shopping Center, Boeing and Volvo Plant. Trident Medical Center, Summerville Medical Center, Naval Weapons Station, Cummins, Roper St. Francis Hospital and Mercedes-Bens are also all a fast commute. Just across the street from Vista Sands, a world of shopping awaits, featuring Chick-fil-A, Regal Cinemas, Starbucks, McAlisters Deli and so much more. Vista Sands puts you within walking distance to downtown Summerville, where you can enjoy Third Thursdays each month, plus dine at great local restaurants like Icehouse, Homegrown Brewhouse, Eva's Restaurant, Zest Grill, The Eclectic Chef and more. About Vista Sands Apartments in Summerville, SC Summerville's most desired luxury apartment community offers distinctive amenities such as a resort-style swimming pool, r
Our lease terms are: 3 Months through 15 Months
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