I pray this review saves, helps someone.
While waiting to close on my home upstate, I moved to building 300, specifically apartment 315 on December 19th, 2019. December 28th I began getting bit. I thought it may have just been mosquitoes until I found a live bed bug crawling in my bed at 2 a.m. December 28th. I killed the bug, took it to Tiffany the very next day (Sunday) in a ziploc bag. Tiffany acted like she didn't even want to take the bag for proof but took it in the end. I bought all my things from where I previously lived - a brand new home which never had beg bugs, which I had lived at for a few years and I also bought a few items from our local Walmart. I left the apartment the same night I seen that bug, have not returned since. I called the complex 4 times monday, sent an email to Jenfier jackson, no one ever responded so I had to drive out there. I asked for them to call me before pest control stepped foot in my apartment, they literally called me 5 minutes after I left their office saying pest control already checked my apartment, found nothing. Before I left, there were other dead bugs all on the baseboards, casings in the corner (See pictures), I can't make this up. Who went with pest control to check my apartment? I would expect a property manager to go with pest control to check it out but no, Tiffany was sitting in the office. I went with my instincts, decided to call pest control myself. I spoke with Shane, had sent him pictures of what I had found, he said those definitely look like bed bug casings, said he wasnt sure how Cameron (the pest control guy who came out literally 5 minutes after I left the office) overlooked this. What a joke! I told tiffany I would be leaving, she said I would need to pay a lease break. Pay a lease break because yall had bugs and failed to notify me? I dont know what the other apartments are like but this specific apartment has bed bugs. I had high Hopes for this apartment, am extremely disappointed
Looking to move in soon
The Passage and Staff are stellar! We have been super happy hear and it's been a place of rest, especially since we just moved to Charlestown. The apartments are spacious, the amenities are top notch, and community events are a lot of fun. We host the community events and my wife and I have really liked the residents here. I'd recommend The Passage to anyone!
There's a new option for luxury living in Summerville, SC. Just moments from historic downtown and Azalea Park, this beautiful community gives you the southern charm you love with all the modern enrichments and life-enhancing amenities you need to keep every day running smoothly. Whether you are admiring the centuries-old Colonial Dorchester State Park, strolling the lush gardens of Middleton Place Plantation, or taking a run on one of the area's many trails, life at The Passage Apartments offers the best of all worlds. Enjoy easy access to the finest in Summerville and Goose Creek, like top schools and local events. Host a get together and take advantage of the poolside gathering place, complete with fire pit and outdoor games to turn neighbors into friends. At The Passage Apartments, you'll find even more than a place to live. This is a neighborhood where you can come home and settle in. This is your opportunity to live the lifestyle you want in a comfortable and stylish home.
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3-15 Month Lease Terms. Please inquire with property staff.<BR><BR>We welcome two pets per apartment home. Please contact the leasing office for complete pet policy details.
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