We live in the Parks at Nexton Apartments and we are vacating specifically because of new management under Kettler. The property common areas are not clean, are in disrepair and are infested with insects that are over and above what might be normal or comfortable. Everytime you open your door, cockroaches are ready to come in from the hallway and the common areas/lights are filled with spider pods with thousands of babies and spiders everywhere. The staff is incapable of electronic records, sends out nasty 'bill reminders' even when you pay your bill, can't get bills right and they can't get an automatic payment processed. The mail room is locked during regular business hours and maintenance either doesn't show up for requested maintenance or they show up without notice for maintenance issues that don't even exist. All communication from the office is 'stuck in your door' even on windy days and even if it is of a personal nature. They needed three (redundant, different) forms just to allow us to vacate when our lease ends. And biggest issue ... they don't answer phones during regular business hours for existing tenants and if you go in to the office, they approach a tenant like the tenant is interrupting their day (the last occasion in which we went in to the office was because they sent out a notice in error that we had a package in the office when we didn't). Not a pleasant place to live at all. And for the record, we live in one of the largest units, pay more rent than most (over $1,600) and always pay on time (when they are capable of processing payment).
#1 Apartment Living And Leasing Office Staff :-)
The staff has been very helpful from day one.
Since some amenities are still being built we haven't had a chance to enjoy the finished product yet.
At Parks at Nexton, our apartments in Summerville, South Carolina give you the freedom to choose the space that feels like home to you. Our studio apartments as well as our one, two, and three bedroom floor plans feature the new, luxury amenities you've come to expect in an apartment home. If you decide to stay indoors for the day, whip up a delicious meal in our gourmet kitchens with top-quality appliances, grab a breath of fresh air on our Juliette balconies, or enjoy all of the high-end finishes at your disposal such as polished concrete floors and contemporary cabinets. Once you choose to explore all that our community has to offer, a contemporary clubroom, a luxury saltwater pool, and a commercial-quality fitness center are all awaiting you. With superior style, unparalleled amenities, and unbeatable customer service, Parks at Nexton is the perfect place to call home.
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