Horrible place have a huge rodent problem mice and rat as well as bugs... Dont ask them to do there job cause all they care about is getting there money ... Plus there never in the office and when they are in there they have the closed sign up with the door shut... This is a warning do not rent from this place u can definitely find something better
During the 8 months I have been a resident at this location, I have had nothing but issues. I caught seven mice within the span of 4 hours. Maintenance did come out and solve that issue but guess what, they are back! The mice I can understand may be out of their control but my other issues are not. They converted their system to include utilities in the cost of rent and failed to mention to me that there was an error whilst doing so. This put my account at a balance of -$78. Note that I check this twice per month and I paid that amount before speaking to the office about the issue. After speaking with the office when arriving back in town, they claimed I would be refunded within seven business days. It has been three months with no further contact about refunds. My biggest complaint is my A/C unit is not cooling properly. They sent multiple contractors out to assess my on going issues and work orders. The contractors claimed the unit needed to be changed out and it can no longer be worked on due to it not meeting OSHA qualifications (Unit is dated 1969). Upon each contractor visit, I asked John(Maintenance) what the verdict was. Each time, I was told the unit needed to replaced and they were in the process of ordering said unit. I can no longer cook in this apartment as the temperatures rise to above 80 Degrees Fahrenheit. This means I have no choice but purchase food on my way home from work. I have been a very patient tenant with no further issues but I can no longer live like this. I have asked the office to mutually terminate the lease with them telling me to pay it out. Keep in mind, I am one of the only units that does not have an updated unit.
DON'T RENT HERE!!!! NOT A CLEAN PLACE!!
They only care about the money...
They are a mess!!! The place and the people just want their rent. They need to demolish that place and rebuild.
Remodeled unit means: slap a coat of paint on it. Overpriced & tiny. Somehow felt ghetto
Cross Creek is a one-bedroom community with excellent service to our residents. We have beautiful faux wood floors, accent walls, and walk-in closets. Our community has easy access to freeways, and shopping.
Lease terms are variable. Please inquire with property staff.
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