Apartment Guide

Harbor Pointe

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331 Harbor Pointe Drive, Mount Pleasant, SC 29464

Ratings & Reviews

Review
Harbor Pointe

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Overall Ratings
(86 Ratings)

53 Reviews for Harbor Pointe

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Great location, but you have to love living with rats. I have asked management for a year too get rid of the rats and no response. I have set my own traps, I have trapped 4 as to date, harbor Pointe 0. The rats have chewed a hole behind my stove, under my sink, and in my closet, and yet they raise your rent 100$ a year

02-03-2018

Was this helpful?
Hi there! Thank you for bringing your issue to our attention! We do apologize for the inconvenience. We have a new property manager in the office. Please feel free to come in and talk with her or you can reach out to her via email at [email protected] You can also submit a service request though the online website at theharborpointeapartments.com and she can speak with you that way as well. We look forward to hearing from you soon.

02-07-2018

I will soon to be former resident. Due to the fact that I've gone without adequate air-conditioning for a month this year and I have gone without adequat A/C half a month last year! My past three electric bills have been _over_ $350.00!! I can't get it lower than 74 in the evening and I can't keep it under 80 in the afternoon some days it's almost 100 in my apartment. Two weeks after we moved in my son coded at the hospital three times due to his asthma and allergy to the mold in the apartment. Thank God we have finally found a medicine that keeps him breathing, but they wouldn't check out any of the mold issues because they said it would cost me $275 extra dollars and could come up with any more money since they've nickeled and dime to me to death for various reasons that were nonsense. I was told they never had a case of mold here in the apartment complex and if I were to check I would have to use their person to check and even if I got it tested from somewhere else and it comes as mold they won't take that into consideration only their guy and what he says. I've been in good standing with these people and they have given me the runaround. I have never had this many problems living anywhere else. I moved from one apartment to another apartment and signed a new lease. I got two kittens and I was told they would waive the pet fee due to the last apartment going so long without air-conditioning. Then that employee was no longer there and new management came in (three months later)
and they said she could not waive that fee and they charge me $600 ( which I promptly paid). They later try to say that I had some kind of violation for a dog (I haven't owned a dog since I've lived here) and they said I had a cat violation because I never paid my pet fee for my cats (which I have a receipt for)!! The apartment owners are not local and they don't care about the tenets!!!

07-18-2017

Was this helpful?
Hello there! It is deeply saddening to read your concerns regarding our community. We can absolutely assure you that our team truly cares about each and every one of our residents and we are doing our very best to provide stellar experiences. We do apologize for any miscommunication you have experienced, however, it is our goal to ensure that all of our residents are happy with their homes.

02-28-2018

Certified Resident

The roofing materials have sat outside of apartment building #317 since te beginning of this year. They were to be moved in May and this has not been completed. It is against code to have the materials there and against code to be exposed to outdoor weather and be used. This needs to be removed ASAP.

08-23-2015

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Our residents' comfort is our top priority and we apologize for this inconvenience. Our management office has been notified and the situation will be rectified shortly. Please reach out if you have any further concerns or questions.

08-25-2015

Certified Resident

The staff is rude and never available. You better hope you get stuck next to good neighbors or they will be terribly rude and complain frequently.

06-08-2015

Was this helpful?
Thank you for your review. We pride ourselves on providing all of our residents with top-notch customer service, and we sincerely apologize that you've experienced such substandard service during your time with us.
We would love an opportunity to repair this relationship and improve your stay. Please feel free to stop by the office anytime so we can discuss any problems you're having and work with you to find solutions.

06-18-2015

Certified Resident

The condition of some of the buildings are an eye-sore. I have a huge problem when it rains as there are no gutters and water rushes onto my porch almost entering through my sliding glass doors to the porch. I've been told numerous times that my building will be getting gutters but to no avail. I've taken pictures of the water as it rushes into my porch. Fixing this would make my experience here more pleasurable.

06-06-2015

Was this helpful?
Thank you so much for taking the time to provide us with this feedback about your stay.
We apologize that this issue with water flooding your porch has been affecting you negatively, but we love another opportunity to work with you to ease this frustration and improve your stay.
Please stop by the office at your earliest convenience so we can discuss this matter in more detail.

06-16-2015

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Fireplace
Hardwood Flooring
Microwave
New/Renovated Interior
Oversized Closets
Some Paid Utilities
Stainless Steel Appliances
Vaulted Ceilings
View
Washer & Dryer Connections
Deck
Garbage Disposal
Patio
Refrigerator

Special Features

Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
High Speed Internet Access
Laundry Facility
Pet Park
Public Transportation
Swimming Pool
Tennis Court(s)
On Site Maintenance
On Site Management
Pet Friendly

Additional Features

Doggie Park
24-hr Fitness center
Brand New Versa Tennis Court
Water, Sewer, and Pest Control included
Two ponds with gazebo
Relaxing pool
Vaulted ceilings on second floor
Ceiling fan in Sun room
Private balconies/patios
Garbage disposals, dishwashers
24-hour maintenance
24-hr Laundry facility
Large floorplans up to 1300 square ft
Sunrooms in Every Unit
Woodburning fireplaces
Pets welcome
Lake Front units available
Renovated interiors available

Property Details

Harbor Pointe

Come home to the quiet, side of Mount Pleasant, away from the traffic and hustle and bustle. We're minutes from downtown Charleston, the picturesque area of Shem Creek, shopping, and of course, the sandy beaches of Sullivan's Island and Isle of Palms. Spend more time where you want to be and less time getting there. Come home to Harbor Pointe... the cure for traffic congestion!

Schools

Moultrie Middle School

645 Coleman Blvd
Grades 6-8 | Public
View Properties This School Serves
8/10

Wando High School

1000 Warrior Way
Grades 9-12 | Public
View Properties This School Serves
8/10

Mt. Pleasant Academy

605 Center St
Grades PK-5 | Public
View Properties This School Serves
10/10

Montessori Of Mt Pleasant

208 Church St
Private
View Properties This School Serves
No Rating

Mt Pleasant Presbyterian Church Learning Center

302 Hibben St
Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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