No privacy. Pest control sprays 2-3 times a year and they have a huge bed bug inspection with dogs twice a year where you have to move your pets, their food, remove bed linen, etc.
Plus there will be 1 safety inspection
Out of 12 months, expect a day out of 5-6 of those months to allow entry into your home! They could coordinate and knock several inspections out at once but their agenda is to snoop hence why they spread things out over 12 months. Bottom Line
Very disappointing in the service received from this community. We went thru a new payment system that was not implemented incorrectly. I ended up not submitting my payment correctly due to this and ended up checking later than I should have and saw my payment was not processed. The complex sent notice of a new system but did not mention anything of when late fees would be waived by and this was after they sent out an email incorrectly. Apparently it is fine when their "email or computer malfunctions" and sends information out before it should and because it was not implemented correctly I am now on the hook for a late fee. I was also told that the gated community is an amenity so if for whatever reason it is down, they do not have to provide them, even if they mention they do. More often than not, the gate will be down. This is not a gated community. There is another complex right next door, ingleside plantation i believe. I would look into them if not managed by the same company.
This apartment was a rushed construction job. There are many flaws I noticed but far after I signed the lease. I cannot wait for my lease to be up.
Entire building has an infestation of mice. In my apartment, mice had chewed a hole in wall behind oven and damaged a baseboard. Problem was reported and nothing was done. Office staff is rude! Horrible complex
Overall, the office staff is very helpful and understanding and facilities are kept tidy. However, their policies on bike storage are very restrictive. Per fire code, we were informed that residents are not permitted to store bikes beneath the stairways. I removed my bike from the stairway and moved it to my balcony on the second floor. I was told I was not allowed to keep it there either. Yet there are no bike racks provided, nor is there space to store a bike in the closet on the balcony.
This is Cypress River, a brilliant community designed just for you. Beautifully landscaped grounds, a variety of resident privileges and striking homes with amazing interiors define a distinctive experience. Enjoy you life within this inspired neighborhood, convenient to everything in North Charleston.
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