They were super nice. This property is under new management and its a very old property. Iron stairwells rusted, garbage all over the property that they were working on, 1 laundry facility for 3 complexes? No washer dryer connections in any apartments.
I have not heard anything from them
I am current resident and I have asked for someone to come spray for the last 2 months and haven't seen anyone yet. And on top of that when I first moved in I asked if water and trash was included in the rent, what was told to me was that eagle trace covers that but now all of a sudden it's my responsibility. Even my lease says that they are responsible for the water and trash!
They are the worst. Monday I went to pay my rent of 800. I handed Jennifer $500 money order and a $300. Jennifer asked me for my apt number and my name. She stated your balance on the acct is $603. I asked her why she stated my acct was incorrect so she corrected the mistake and the only remaining balance I have is $603. I then asked what does she want me to do with the money order of 300 because they want take it back. She told me how to get the money and return $103 in a money order. I said ok and brought the 103 back to Dawn the next business day. Dawn then looked at me and asked about the $103, so I explained it to her. DAWN DID NOT CHECK TO SEE IF ANYTHING WAS INCORRECT OR CORRECT. Dawn placed the money in her drawer and said ok. Friday I recieved a note on my door stating I owe $505 for late fees. Which I became angry and confused. After talking with Dawn over the phone she said I don't have to pay $505 but $197. I asked why she said that is my remaining balance. After explaining the story she continued to repeat the same thing. Your balance was $800. After becoming frustrated because no one knows where Jennifer is but apparently she is still an employee. I asked for corporates number but it was not given to me. I drove from my job to get an understanding. After calming down I tried to speak with Joii. She stated explain to me what is going on. As I begin to explain she cut me off and stated I have a balance of $505. I stated I didn't understand and begin to explain to her and she cut me off again to state the computer stated $505. I asked for Jennifer and no one knew where Jennifer was or when she was coming back. I began to become even more frustrated. I was not able to talk with Joii because she kept constantly cutting me off. I then finally got Angela regional manager number to get some clarification on what was going on. Angela wanted me to call the previous management to see retrieve a letter saying they prorated my account. But does n/have their info
Did application have herd none yet
The apartment homes at Eagle Trace in Greenville, SC offer spacious 1, 2, 3 and 4 bedroom apartments that are designed to fit any lifestyle. Recently renovated, we designed our apartment homes with our residents in mind with updates to our apartments and the community. Our various floor plans offer the perfect fit, located on a 32 acre campus full of lush landscaping and recreational amenities for our residents.
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