I have thoroughly enjoyed being a resident in this community. Leslie, in the front office is the best leasing agent and office personnel I have had the privilege of meeting! She has the best attitude and customer service, always willing to answer any questions and knows the property very well!
Great office personel, maintenance is on top of anything that needs fixed. I love living here!
I have lived at Charles Pointe for about 1 year now, and every expectation I had has not only been met, but exceeded. The condition of my apartment when I moved in was excellent. Any time I have needed something fixed, maintenance is either there the day I call or the following day to fix it. Communication between the managers and residents is always respectful and prompt. The pool here is fantastic. I highly recommend this apartment complex and would choose it again.
I moved to Charles Pointe Apts. from the midwest and I did not have time to visit ahead of time before I moved. The staff at Charles Pointe were extremely helpful and answered any and all questions I had before moving. They went above and beyond to make sure I was completely satisfied, comfortable, and had everything I needed before moving. The staff are so friendly and helpful, the apartments are in great condition and clean, and I always feel safe.
I gave them this rating because I am very satisfied with this community. It is quiet and peaceful. It is kept up very well and has nice amenities.
Charles Pointe Apartments.....luxury apartments designed for those who appreciate life's finer things and superlative service. Come home to kitchens designed for those who love to cook, huge closets, large bathrooms and unwind on your private patio or balcony. Work out in our fitness center or relax by the sparkling pool. There's no need to leave home but if you must, Charles Pointe is located in the prestigious Muldrows Mill neighborhood convenient to dining, recreation, shopping, and schools.