I live here for one whole year . I have had issues since day one . I had issues with water backing up in my apartment,fumes and untimely work order response . I was blame for the water going into my neighbor apartment. If they would have fixed the leak and investigated . The issue first started in October 2018 and ended in March, 2019 they finally found the real issue . My neighbor was moved and no one ever apologized for blaming for my neighbor water issue .They tore down the wall in my laundry finally after Jan 9th and finally found the answer to the water running into my neighbors house. Once I found out I was leaving is when I said just leave it had already been 3 months without being repaired . I have had to stay in a hotel in March because plumbing glue for an neighbor apartment was used one . The fume was so strong that it got into the wall from the opening in my laundry (Jan 9th ) . I had to purchase a room in March 2 days after rent was paid. I was reimbursed on April rent . Your not even allowed one day late with rent yet I had to come up with a money for one night stay in a hotel after paying 1250 dollars for rent . When the apartment complex found out I wasnt renewing my lease. I received 5 different contacts to let me know I would have to pay an extra 200 buck for not signing . Not one time did someone asked me the reason I wasnt going to renew until I signed my notice to vacate. I told management if you make people experience comfortable while they are paying their money more people would stay . I received a call a couple days before my move out about rescheduling my walk through . They wanted to know if I could do my walk through earlier because 5 people was moving out at the end of the month . Finally I was notified that I was going to be charged a partial paint job water stains on my walls and a partial cleaning for some other items. Yes I ask could it be waived. I was told no .
When it was time for me to move to Columbia, I didnt have a lot of time to find a place, but I did have a list of features I was looking for. After walking in and out of several apartment complexes that called themselves luxury apartments, I happened to drive past York Woods Apartments. Finally! Crown molding, neutral painted walls, granite countertops, dark cabinets and brushed nickel hardware! Full size washer and dryer, valet trash, salt water pool, and 5 minutes to I-26! It was exactly what I was hoping to find. The one challenge...my movers were already scheduled before my other place fell through, and I needed to move in *the next morning*?!!! The office staffs response? No problem! They expedited my application and approved my move in. They had the cleaners come give a wipe down of any construction dust first thing the next morning and 24 hours after walking in the office, I was settling in my new apartment! Thanks, York Woods, for going above and beyond to get me in here, and for all you continue to do to make it a great experience 8 months into my lease!
Most would expect a 5 star rating for brand new apartments but that is not this case at York Woods. The apartments and landscape are appealing to the eye but once youre settled in you realize its not all that it seems. For one I lived on the 2nd floor and ants were all throughout my apartment coming from the laundry room. Next you could hear every single foot step and movement from the above neighbors and every conversation from neighbors beside.
There is only one garbage disposal in the whole community and the trash was constantly overfilled leaving resident to leave their trash along the sidewalk! It smelled terrible and not something you would like visiting friends and family to see.
The mailbox only has one box per apartment building to deliver bigger packages and once a package is delivered, the mail man leaves a key in the box for that building. In other words ANYONE can take your packages and nothing can be done about it.
The staff is all over the place. When you go to them with a concern, they give the run around or blame other staff members, very unprofessional. Furthermore the property manager Briana has a hideous attitude about and and everything. If youre going to pick up a package she threatens they will send it back next time for bothering her. She does not take accountability for her mishaps that can effect the resident. When approaching her about a concern she referred to me as a little nugget to other potential residents. Shes extremely unprofessional and lacks social skills.
Be extremely careful when dealing with this property. When I decided to leave they tried to convince me to stay and threaten me with outrages fees. They only want the money and does not care about residents well being.
The staff does an exceptional job meeting the residents needs. The property is well maintained and quiet. My apartment was moved in ready fully equipped with all brand new appliances, any issues were immediately resolved within minutes. Couldn't ask for a better place to live!
The floors are paper thin. I hear EVERY step that the upstairs renter makes. Literally every step! Sometimes metal rattles in the ceiling while they walk. It's unbearable. Truly awful. I have complained but it's not a noise complaint that the renter can do anything about. It's shoddy construction. Every other aspect is exceptional...staff, amenities, location, etc. but, if you can't even enjoy the apartment you live in, what's the point to any of the other great qualities. If you plan on renting a unit where someone lives above you, take a friend and have them walk around upstairs and see for yourself.
Discover a life outside the lines when you live in York Woods at Lake Murray Apartment Homes. Minutes from the boundaries of downtown living in Columbia, near miles of the beautiful Lake Murray shoreline lies York Woods. York Woods offers easy access to the best shopping, dining, and entertainment Columbia offers along with the perfect lifestyle balance that Lake Murray brings to the outdoor enthusiasts. This successful blend of suburban sophistication and lake life fosters a thriving and energetic lifestyle in a highly sought after location to live, work, and play. That's life outside the lines.Managed by Sterling Management, Ltd., Inc.
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