The entire staff is pleasant! From the manager to the assistant to the maintenance guys, they all are eager to please and want the residents to be satisfied. All of my calls are returned and requests are completed in a timely manner! Apartment 321 lappreciates them totally!
The Staff is very helpful and respond quickly to requests for service. They always make me feel welcome when I stop by the office, to drop off rent checks or collect packages. The offer opportunities for the residents to get together, be it over coffee or hot dogs. The go above and beyond to make it feel like home and to show that they appreciate the fact that I chose to live at Stone Ridge.
They provided no assistance other than water suction after the upstairs apartment water heater collapsed my ceiling and flooded my apartment with 40 gallons of water. I was told that this occurs regularly at stoneridge and that the renters liability I paid for doesn't cover the water damage to my property. The manager was condescending and not helpful.
Havent had hot water since I moved in here!! They put in 3 work orders and still havent contact me back, emailed me back or anything... Im paying rent for some where I cant even take a shower at? I would absolutely never recommend this place... and I refuse to pay them rent until they send someone out... this place is a complete rip off! Do not waste your time or money! They were so nice before I moved in... no its the worst choice Ive ever made and its been so stressful not even being able to shower eat home... Ive had to drive 30 mins away to relatives just to be able for my daughter and myself to shower... all my rent will go into escrow before they get a dime of my money!!! I warn anyone do not move in.
A.C. has been broken for 6 months, there have been multiple maintenance requests since. The last one didnt even get put in so i was waiting in an 80 apt on no one all day. And they got mad we were upset when we went in to see when they were coming and were told there wasnt a new maintenance request from yesterday just all the ones from all the months ago on the same issue. STAY AWAY MAINTENANCE ISSUES WILL NOT GET FIXED.
Here at Stone Ridge Apartment Homes, our apartments and townhomes have all of the details you desire. Select apartments are smoke-free and lovingly upgraded with all-new kitchens and baths with espresso cabinets and brushed nickel fixtures. Our community also features a 24/7 fitness center, resident lounge, business center and swimming pool.
Variable, 3-Month, 6-Month, 9-Month, 12-Month
Please call for lease terms and pet policy.
Open until 5:00pm
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