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Reserve at River Walk Apartment Homes

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Ratings & Reviews

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Reserve at River Walk Apartment Homes

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Overall Ratings
(67 Ratings)

67 Reviews for Reserve at River Walk Apartment Homes

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I liked the 3 bedroom apartment very much and Rachel was very nice. I would like an apartment on the level ground floor and I am not sure one was available.

04-15-2019

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Hi there, thank you so much for the positive review of our community! We're delighted to know that you are enjoying the three-bedroom apartment and that Rachel has provided you with excellent service. Have you informed the leasing office about your request for an apartment on the first floor? We're confident that they will do their best to accommodate you. If there's anything else you need, please let us know. Thanks!

04-23-2019

One bed/one bath 650sq feet floor plan: Appliances are OLD! The oven temperature was off by about 50~ degrees, which made it hard to cook anything. Couldn't bake anything that needed to be cooked for an specific time at a specific temperature (cookies, muffins, cake, etc) because the temperature was so off. Only one burner on the stovetop would go below "medium" heat, and one burner would only work on "high" heat. The toilet was very old, and the tank was disgusting and stained from years of use--no cleaner would help. The closet for the washer and dryer was so small that you had to remove the doors in order for the washer/dryer to actually fit. They also charge a ridiculous amount of fees when you move out. I got charged a "tub resurfacing fee" even though I scrubbed that thing spotless before moving out, as well as some ridiculous fee about cleaning the toilet even though they CLEARLY did not clean it before I moved in. I paid the move out fees online, like how you're supposed to pay rent, and then the office preceded to call me constantly to tell me that I couldn't pay it online and that I needed to send them a cashier's check, even though the money was deducted from my bank account already. You also have to pay your water bill to them rather than the water company, which I didn't like. They calculate the water usage of the whole building and then divide that by the number of units so no matter how little water you actually use, you still have to pay evenly with everyone else. I was out of town for 3 weeks and yet my water bill was still $40 that month.

07-20-2018

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Thank you for taking the time to share your frustrations with aspects of your former home and our move-out process. Our staff works hard to ensure this stressful process is as seamless as possible, but if we missed the mark we want to make this right. Please email me directly at [email protected] and refer to this review and the apartment name in the subject line or body of your email. This will help us expedite our response. Best of luck in your new location!

07-31-2018

The apartment was alright. However nobody every came to fix anything that was reported... They would say someone was coming to fix it so I would lock up my pets and the people would never come. There were bugs and snakes everywhere. The worst part is when FROGS start coming up the toilet. That was my last straw. Nobody ever came to assist in the matter. Then after I moved out I got charge left and right for the things they never fixed even though they were reported. I am still paying the move out fees of over 2500. All the money you pay up front is not a deposit and you will have to pay it again when you move out. Moving in is tempting because the office ladies are nice but living there they are useless and moving out the are worse the credit collectors/tellamarkerters.

03-21-2018

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Looks very promising.

02-17-2018

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Thanks for the rating and review! Our looks are not deceiving, we know you will love it!

05-05-2018

Recently moved in and if I had to do it all over again I wouldn't have chosen this location. When I moved in, I immediately needed repairs in both my kitchen and bath. Two of the repairs took maintenance coming twice because they didn't fix the issues the first time (one of the issues was having to move my toilet paper holder because the plaster of the wall was completely destroyed and couldn't hold the holder in place). When they did come, they tracked plaster everywhere and didn't clean up. When I moved in, the apartment was absolutely disgusting. The floors were dirty (to the point the bottom of my feet turned black when I walked around barefoot) and old, dead bugs were trapped in the carpeting. Mopping my bathroom took care of how disgusting that floor was, but no amount of vacuuming or trying to get the dead bugs up has worked. Every time I turn around, I'm finding gnats, fruit flies, moths, centipedes, and millipedes in my apartment. I've only encountered one roach. Oh, and one earwig. The parking lot is a disaster and is in desperate need of repaving. Potholes are everywhere, from the time you enter the complex all the way back. If you work late and don't get home until after 9:30, good luck finding a parking spot convenient to your apartment. Twice now I've had to park far away from my apartment and walk. The noise level is ridiculous. My upstairs neighbor rattles my apartment when they walk and decided that moving in and arranging everything from midnight until 3:30 am one night was perfectly acceptable (that's a reflection on them, not the complex, though better construction would cut down on the noise level IMMENSELY). Certain residents have their music blaring all hours of the night while driving through and have waken me up several times. The water in this complex tastes dirty, even with a water filter. When I first visited, we filled up a water bottle in the office and the water was brown. Should have been a red flag then. Run, don't walk, away.

08-31-2017

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Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Dishwasher
Fireplace
New/Renovated Interior
Oversized Closets
View
Washer & Dryer Connections
Garbage Disposal
Patio
Refrigerator

Special Features

Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Garage
High Speed Internet Access
Laundry Facility
Swimming Pool
Tennis Court(s)
On Site Management
Pet Friendly

Additional Features

Double Stainless Steel Sinks with Disposal
Classic Style Interiors
Kitchen Pantry
Picnic Areas with Grilling Stations
Breakfast Bars
Brushed Nickel Hardware
Wi-Fi Coffee Cafe
Detached Garages Available
Spacious Floor Plans
Oversized Master Bedrooms
Tennis Court
Hardwood-style Flooring
Linen Closet
Online Resident Services and Bill Pay
Complimentary Car Care Center
Oversized Closets
National Relocation Program
Wood Burning Fireplace
Curved Shower Rods
Large Picture Windows
Pre-qualified Renters Insurance
Community Rewards and Resident Review Program
Wooded Views
Custom Accent Wall
Storage Units
Nine-foot Ceilings
Valet Trash Service
Private Patio or Balcony
Full-Size Washer and Dryer Connection

Property Details

Reserve at River Walk Apartment Homes

At the Reserve at River Walk, we offer six uniquely elegant floor plans--all of which are full of amenities. The one, two and three bedroom apartments feature spacious rooms, washer and dryer connections, a fully equipped kitchen, and more. Our community amenities include a resident activities program, picnic areas, a kid zone, and a Wifi Coffee Cafe. Come see how the Reserve at River Walk Apartments can cater to meet your needs and take a personal tour today!

Schools

Rating 4

H. B. Rhame Elementary School

1300 Arrowwood Rd, Columbia, SC 29210
Public
Elementary
PK-5
Rating 3

St. Andrews Middle School

1231 Bluefield Rd, Columbia, SC 29210
Public
Middle
6-8
Rating 1

Columbia High School

1701 Westchester Dr, Columbia, SC 29210
Public
High
9-12
Rating default

Montessori Early Learning Center

1101 Balsam Rd, Columbia, SC 29210
Private
Montessori
n/a
Rating default

Sloan'S School

171 Starlight Dr, Columbia, SC 29210
Private
Combined Elementary and Secondary
7, 9-12
All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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