The cleanest turn of an apartment I've ever moved in with very minimal prior damages. Completing paperwork was very simple and the leasing consultant was upfront with any fees and charges written into the lease. With Canal side lofts I don't feel like I'm getting scammed out of a ton of money like I did from a popular college living apartment.The staff is so nice and they treat/talk to you like you are one of them. This isn't a place where the staff sits on a pedestal above tenants.
The office staff are so kind and helpful, always making sure to take care of any issues I am having in a timely manner. The maintenance team is great, too, and gets things fixed quickly. The community is relatively quiet. I've had no noise complaints about my neighbors, which--coming from a large apartment building in the DC area--is such a relief. I love the location, too!! Being so close to the Vista is a huge bonus.
I have been living at Canalside almost three years now. I love it here. The staff just helped me out with a key dilemma to my mailbox. They went out of their way to help fix the problem and actually have a new key delivered to my unit while I was out of town. That is first class in my book. I couldn't recommend living here more. This is the place to be.
Love the place except I don't understand why my bedroom didn't come with a light fixture. Apparently it only comes in the upgraded apartments. But a bedroom light isn't a luxury, it's more of a necessity.
Here is the feedback I wish I had before living at CanalSide:
First, I missed a payment by several days and found a note on my door stating eviction proceedings would begin and that I owe a $125 late charge. Didn't even receive a reminder or a note- they went straight to eviction warnings. I spoke with staff twice to remove the fee and they would not.
Second, there are ~$50 of "hidden" fees, one of them is for cockroach spraying which does not work, as your apartment will be crawling with cockroaches for most of the year.
Third, you can't get packages sent to your door because they will be stolen. I had to get everything sent to my work.
Fourth, the walls are very thin and even if your neighbors are not being loud, you still hear them all night.
Fifth, be extremely careful with the contract. There are MANY terms in the small writing that will cause you difficulties down the road. For instance, even if your term is 9 months, they still require 60 days notice before you can leave. I gave them 30 days notice thinking this was enough, now I have to pay a drastically higher month-to-month rate for the apartment for an entire month that I won't even be living here. Not even in this case were they willing to cooperate.
And finally, once you sign the contract, the management is extremely rude and refuses to work with you. There are better, and much cheaper, options in Columbia.
Adjacent to Riverfront Park and the Three Rivers Greenway in downtown Columbia, CanalSide Lofts is the new way to live. You'll fall in love with the open floor plans, soaring ceilings and spacious interiors of the CanalSide Lofts. And the impressive skyline views alone are sure to dazzle your friends. Multiple floor plan options and living spaces are available in this one-of-a-kind neighborhood.
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