This WAS a very nice, high end apartment complex. The current management has turned it into a slum as their other properties are as well. Zero communication. Unreachable most of the time. Turns over every one to two years. Do NOT move here.
This complex is going down hill quickly. There is a huge drug problem and current up-keep and enforcement of lease violations is overwhelming. The last straw were bed sheets hanging from the balcony with the buildings siding missing!
This place is a disaster they charge for a credit report that do not run...Terry the accountant is a nightmare they do not send invoices can not provide proof of payments and use old fashion intimidation tactics to scare tenants trust me to stay away from this place you will regret it they are one lawsuit away from being shut down
I have been a resident at Polo Run for over 6 years and there have been 4 owners and myriad office staff changes. I also had problems with the one older maintenance man. I am not going to renew my lease again because the new owners are allowing people to move in that would never have been allowed in the past. In my building there are some very undesirable tenants who use the front entrance to the building as their own personal dog park and it is beyond disgusting. Other tenants have told me they have reported this and nothing was done about it.
If there was an option to give a 0 I would. The management at Polo Run is a dishonest, incompetent, and dysfunctional company. Starting from the moment I moved in, I was disappointed. We were shown a renovated apartment and told "this is the same as the apartment you will be moving into." After not being able to see the apartment we signed the lease for, we moved into a pop-corn ceiling nightmare. If you want to move into an overpriced, poorly insulated apartment with broken tile, a creaky bathtub, run by mindless people in the office, think twice. Within the last 2 months of our lease, the management team in the office changed four separate times. Upon finally moving out, our security deposit check was NOT returned for 3 MONTHS. Six angry phone calls later, our security check MAGICALLY APPEARS. When I finally received the check 3 months later, I realized they sent it TO THE APARTMENT WE MOVED OUT OF. No wonder why the "sender could not be reached," maybe because we don't live there anymore!!!!!! I am beyond disappointed and extremely frustrated with this company. When I asked for contact information of the corporate office to complain, I was told "we can't do that, but we can send an email on your behalf." Please do not waste your money here.
Newly Renovated! Just Minutes to Route 1, I-95, Trenton, Oxford Valley Mall and Sesame Place - Only a Short Commute to Philadelphia!
Polo Run Apartment Homes, situated on 34 acres, offers 1 and 2 bedroom apartments featuring spacious living rooms, beautifully renovated modern kitchens, ample closet space and so much more! At Polo Run, residents enjoy a pet-friendly community, in-unit washers & dryers, a resort style pool, tennis courts and off-the-street parking. Community events and programs are held throughout the year including 'Movie Night Under the Stars' and 'Holiday Mix & Mingles' to name a few.
We also offer short-term leases (2 to 12 months)! Ask about our preferred employer discounts!
Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: Breed Restrictions: Akita, American Bulldogs, Chow, Dalmation, Doberman, German Shepard, Great Dane, Husky and Malamute, Pit Bulls, Rottweiler, St. Bernard, Wolf Dog Hybrids, Presa
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