I love West Reading and have a beautiful apartment. There are issues as you might expect with an old building and I am patient as they work through that. However, Metropolitan Management is terrible. The building is not maintained, hallways are often dirty. Be advised.
The Negative reviews for this complex are absolutely true in every sense. I will be vacating at the end of the month. Currently I pay $1300 for a 1BR 1BA "loft" There is no second story loft. The floors were sealed with a water based sealer not an oil based epoxy like they should have been. The construction is shoddy at best. My window was not sealed properly so my estimated $70 heating bill (electric heat) was over $140 My light switch/ outlet on the kitchen wall was not even attached to the stud so upon move in on the very first day when i pulled my phone charger out the whole conduit came with it. The only "luxury" this dump offers is the granite counters, location, and hot tub sized rooftop pool with a view. My apartment is directly above the gym and the noise is an everyday occurrence, I had asked for a rent reduction because an apartment equal in size above me that has no noise interference is less rent than I pay. You can actually see the rebar in he cement slab that supports the floor above me, how this place passed inspection for residency baffles me. I wish I had researched Metropolitan Management prior to move in as the reviews on their own website are just as bad. F rating from the Better Business Bureau is a warning you all should take to heart. If you're looking to pay for smoke and mirrors this place is perfect for you. Make sure you ask if they've tested for hazardous materials because that is a concern that came across in an email that I've heard nothing further of.
Terrible place to live. All your belongings smell like oil and gas when you move out because the floors werent properly sealed. Metropolitan Management would t give anyone a straight answer on what is in the wood block floors that created this issue. The building is dirty because MMG only hired one person to clean and fix any maintenance issues. Anywhere they could skimp on the build out of the apartments they did. One elevator for 100 units which is broken a lot. The list goes on. Stay away.
Overall I was looking for a NYloft apartment and that is what I got. Is it perfect, no, but I love it. My husband is and engineer and Im in nursing my son loves the wyomissing school district. If I do have an issue I call Mandy the building manager and problem solved... Im not gonna make to much noise because everything is still not finished but when it is this area is gonna be the place to be.
It's the worst place I've ever had the misfortune to live. Look behind the glitz. Ask about how many elevators there are for 90+ lofts (it's 1!). Ask about the dog park - fence has huge gaps under and one has to almost break an ankle to enter across the stones. Ask where trash cans are located for things like cleaning up after your dog (it's 1 in the dog park). Ask about where the restroom is in the lobby and next to the fitness center (it doesn't exist). Ask about the restroom next to each entertainment tier for residents (there's only 1 on one of the floors). Ask how quickly they repair broken A/C in the summer months for lofts that don't have windows that open and temperatures in the 90's (4-7 days!). Ask about the floors that peel up and stick to the bottom of one's feet and shoes (no matter how many times this is reported, it doesn't get fixed). Ask about how many balconies on the lofts actually drain properly (I don't know of any!). Ask about the windows that are so full of condensation that the window sills are rotting (they don't get fixed no matter how often we report the problem). Ask about the office hours of the leasing office, how many people staff the leasing office, and their promised turnaround times for repairs - remember - these are completely remodeled units - should there really need to be many repairs? Ask about how many times tenants need to report that their hot water in showers is barely lukewarm (we had to report it 5 or 6 times before getting a decent shower). This list goes on and on and on. But I almost forgot - ask how many times the VP tenants get referred to don't respond to their complaints and issues (I hate to say this is more than 1 time! Shocking!).
Do yourself a favor and rent a cardboard box - you'll be happier with your accommodation than you will be if you move to this horrible place with an even worse management company.
The amount of luxuries that The Lofts at Narrow has to offer are endless. This quaint location offers easy access to shopping, dining, and entertainment. Offering New York Loft-Style richness to your new home. Indulge in our many amenities including a brilliantly bright luxury-style pool located on the roof-top.
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