Stay away. I've been in one of there properties for 3 months with no blinds, no carpet in hallway, broken fire alarms and our ceiling leaks. They do not respond to their messages online though they insist that's how you must contact them. Renting with CORE is the worst financial decision I have ever made.
Do not live-
If youre looking for a place that puts your needs above theirs, KEEP LOOKING, because the Umbrella Building, 1401 N 5th Street, Philadelphia, PA, 19122 does not do that. They like to make a quick buck here and there instead of taking responsibility for their faults. Several residents have complained about the incompetency of the company and have moved out. I was told one thing by one employee and another thing by another, and they refuse to take responsibility of the employee that supposedly provided false information. Make sure you are aware of all costs and obtain it in writing because the members of this company are very disorganized. On top of all this, the apartments are cheaply made and is placed in an unsafe area, so keep that in mind. Feel free to contact me with any more questions.
Look past the pool and nice lobby..
-When moved in, my unit was not in the shape they would expect it to be if you were the one moving out. Almost everything is uneven, including the cabinets, counter tops, light switches, and even the light above the kitchen cabinet. Touch up paint is plastered along the edge of the cabinets attached to the wall.The hardwood in the kitchen area is uneven and laid incorrectly. Board underneath the breakfast bar was found cracked, looks like it was kicked in from previous tenant and never repaired. The seal around the tub/shower area looks like it was performed by 5 year old. There is a gap between the windows and the dry wall that is not sealed where a pretty decent draft comes through, enough to sway the blinds. About a 10 degree difference between the bedroom/hallway area and the living area. When I asked if I could have a move-in inspection sheet to fill out, which the lease even refers to, I was told they do not do them and to enter the information online in their portal.
-Also upon move-in, I was given a confused look when asked about my promised paid parking spot, then took a week to come up with a spot. The parking spot is located in a dodgy garage a half block down from the building, where I was told by management that a wall of it fell down recently but not to worry. In said parking garage, they have the cars packed so tight sometimes its nearly impossible to park in your assigned spot. Cars are parked along the 2 walls, and a row of cars in the middle. I find it less of a hassle to find street parking when possible. All of their lots have wait-lists.
-Pool is a scam. $200/season for a guest pass, limited to 1, but there is even a waitlist for current tenants. 1500 Locust allows 2 guests for free if a pool is your concern.
There are many buildings around the city that offer luxury and leisure. This is not it.
Staff is friendly but like said before never ending construction. Its comfortable but elevators are glitchy and work sometimes. Will not be renewing my lease
Unprofessional staff, cheap building, you can hear everything through the walls, dirty carpets, management is a nightmare to work with. Promised a pool & parking before I signed lease & they pulled the switch once I signed.Overpriced. Water leaked through windows in my living room & completely ruined my furniture.
The Umbrella Building, formally an umbrella factory through the 1900's, has been converted into rental apartments with a modern, luxurious living-space for Philadelphians. Come check out the latest technology in our smart apartments.