The Franklin Residences

Concierge staff is great (although they lost my key -- twice -- when it was left at the desk for my dog walker). Most residents seem nice but heaven help you if you have a noisy neighbor. I have been sujected to around-the-clock door slamming from across the hall. Door is sammed all day/evening/night long, sometimes 6-10 times in rapid succession, yelling into hallway. Leasing/management staff "apologized" but did nothing to address the noise resulting in disrupted sleep every night. (It is temp corporate housing at $3300/mo for studio.) Late one night, my dog put his nose to the bottom of the door and growled. It woke me so I got up and looked through the peephole. She was just standing in front of my door! It really creeped me out... why was she just standing there at 2:45 a.m?! The door slamming is totally avoidable and unnecessary. When I brought it to the attention of the leasing office, the response was "she's a smoker." Huh?! First, it's a smoke-free building. Second, what does that have to do with slamming a door? Their "solution" was to suggest I move to a new unit that will be available a month from now. (I'm still missing mail because they told me before I arrived that I'd be in a particular apartment number, so submitted a USPS forwarding order for that apartment. When I arrived, I was told "oops, that's a mistake" and I was put across from whackadoodle.) Now, a few days before Thanksgiving, they've offered me the option to move all my belongings -- again -- to a another unit in a few weeks. Why won't they just tell her to stop slamming the door? I was planning to reside in this building in a larger unit on a different floor, but I nixed that due to the staff's unresponsiveness to excessive/disruptive noise. Why would I want to live where no one cares about my right to peaceful enjoyment of my home. Renter beware!!!

It is Absolute phenomenal living at the Franklin House at 834 chestnut , Philadelphia PA Peaceful , quite, helpful and concierge is kind . Suites are spacious and comfortable with all the feel of Home .. don't hesitate in choose this home away from home

Beautiful facility, nice apartments, great location

This is an amazing building. The units are beautiful, lobby and amenities are gorgeous, and the staff is wonderful. The leasing staff were so helpful in accommodating our timeline and so quick to address anything that came up. Maintenance staff and front desk are also great. We love it here.

Very nice apartment and I think its the best in Philadelphia iam very happy to live here