The staff attitude is so bad in the office. My roof or ceiling is leaking for almost 3 months. It will drip a lot of water once its rain. I go to complain, and the hustle big guy come to tell me they waiting the ceiling to dry and fix it. You guess what, they never fix it, they are just a bundle of cheapskate. I cant underatand why they raise the rent every year. I wish they can read that and understand how they treat the resident there.
It looks good, good for 1 couple or just 1 person.
May 14 2018 Update: I still havent received my deposit back after a year. If you call the office number you cant reach the manager. And they dont call you back.
Update: I moved out in May from unit 10-22D. And have attempted to get my deposit money back since last summer.
I have called and emailed the office multiple times with my current address and specifics in order for them to mail the check. They confirmed saying they would send it and I still havent received anything..its been over 6 months!!!
I have even stopped by in person during the office hours. It seems like nobody knows what is going on. I hope its not a scam.
Also, it is very hard to reach the office by phone even during their so called office hours .
The maintenance insist in entering your room after you refuse to open the door. I feel my privacy is being invaded. The maintenance team do a good job. But the building gave a very short and non specific notice posted on the door. No emails sent to notify about the construction.
Walls are not soundproof. Maintenance requests can be ignored or take a very long time to process. The room was not cleaned before I moved in. Bathroom leaks water.
If I could leave 0 stars for this place I would. My room was recently flooded and the administration has given me NO information about my room and my possessions. I have many personal items that were left in the room and I have asked multiple times what things were damaged and if I will get compensation and they have given me wishy washy answers which is so unprofessional since I pay to live there. They also left my door WIDE open while I am not there so anyone can enter my room, which i find insane. Besides this issue, the edge is incredibly dirty, the walls are so thin you can hear every word your neighbor says. It smells AWFUL 24/7. The "amazing' gym they advertised on the website is an absolute joke, its filled with old, rusty equipment that you cant even use. The lighting in the rooms are awful, my bathroom light flickers profusely every time I turn it on. You would think that they would invest in the living conditions of the residents instead of spending so much money on the lobby renovations(which is the only nice thing about this building) Do not lease in the edge unless you like being miserable.
You cannot get the deposit back after leaving unless you move to the near place so that you can visit
Its been a year that they still dont give it back and they dont answer now as i emailed them
I want the other students not to get the same experience
WE OFFER A VARIETY OF LIVING ARRANGEMENTS TO SUIT ANY LIFESTYLE. Besides being a 3 minute walk from Temple's Student Center, we are even closer to dining, night life, the bookstore, public transit, shopping, coffee houses, and more. You will enjoy updated appliances and amenities in every unit, efficient kitchens, laundry facilities on each floor, Ethernet, AMAZING views from your window and SO much more! At The Edge, we understand the importance of achieving the whole college experience and that is why we offer a resident lifestyle package that rivals any resort. You CAN have it all!!!