Luxury Apartments, located in the Bala Cynwyd/City Avenue District of Philadelphia, a couple of blocks from renowned Fairmount Park, Mansion at Bala is an oasis nestled between Center City and the Main Line. From Mansion at Bala you are minutes away from an array of upscale restaurants and shopping. Enjoy urban living in a hideaway where you can relax by the pool among the trees and peaceful courtyards.
3-Month, 6-Month, 9-Month, 12-Month
Mansion staff and management are great and cooperative. I feel safe and I love timely responses, professional courtesy and community atmosphere.
The apartments are beautiful and I love living here. However, Maintenance is horrendous. Several summers ago, my ar conditioner broke, it took a month to get it replaced. One winter, my heater broke, it took 3 weeks to get relpaced. June of 2017, when they were cutting the grass, a rock hit my patio window and shattered it. I was told it was a double pane, and has yet to be replaced. Mid July, there was water leaking down the wall of my second bathroom and into the closet behind it. I called and it took 2 days for someone to come look at it. He made some adjustements but the water continued to leak. I called and was told someone would be out the next day. I took 2 weeks. By then I had black mold and insisted that someone come and do something. Since the end of July, my second beroom and bathroom have been torn apart with hugh fans constantly running, and the air conditioner shut off. Furniture from the bedroom was in the living room and cords were throughout the apatrment, making it impossible to stay in. I was charged half the rent for a n apartment I could not stay in. After insisting that someone do something because I could not live ther, the maintenance people came and said ti was my water tank and I was told I wouldnot have water for 2 days. It is now 6 days later and I still have no water. No one even had the decency to call and let me know it was still off.
I am looking to move which I did not want to do but since I cannot live in my apartment, 2 months now, I have no other choice.
The do not answer to the emails. I requested more details about this available apartments but the didn't give me the feedback.
A horrible management team. They should all be replaced. Maintenance department is a joke. Spend your money at a real luxury apartment. This one is not. Please avoid this terrible place and you will save yourself a lot of anger and frustration.