Great city views and responsive staff.
Apartment is spacious, natural light and closet space. Qualms with the apartment are the stove top and oven take a LONG time to heat up and floors are not very level throughout the apartment.
Issues:1) before I moved in, I often did not receive responses to inquiries.
2) On my move in day, was scheduled for a Sunday 11AM move in which is when I arrived. Upon arrival, the key to my unit did not work and Dwell could not solve the issue. Brother and I waited in the loading dock for 2 hours until personnel decided to put me in another unit temporarily until they could get into mine. It is a key FOB and there is no fail safe if the lock malfunctions. Luckily, I wasn't paying movers and my brother was able to wait. 2 hours after my move in time we started unloading into the temp unit. In addition to this, I had Comcast scheduled to come because I work remotely and needed internet immediately. Since Dwell could not open my unit I was told to have the technician hook up the internet in the temp unit and then Dwell would move it once mine was open. Dwell was unable to get my unit open the day of my move in. I was unable to unpack anything and had to sleep on the floor cause I didn't want to set my bed frame up in a temp unit. Had to set up makeshift workstation for Monday. They were able to get in the next day and I had to move everything by myself after work since my move-in day was wasted.
3) Internet is still in temp unit 2.5 months later. Luckily it just barely reaches my actual unit and I can use it. Multiple emails/calls not returned asking for it to be moved. Finally received a response last week.
4) AC leaking through the walls and all over the floor.
5) Asked for updated timeline for amenities. no response.
Bottom Line: Look elsewhere. Place isn't worth the money. Seems to have had a shoddy contractor and the "top notch management team" is a joke considering the issues and response rates. I will say when I actually get to talk to them,they are very nice
Beautiful new Construction
Beautiful brand new apartments offering top of the line features!
Our Fishtown, Philadelphia apartments are right next to Northern Liberties and offered in studio, one and two-bedroom designs, each equipped with luxurious amenities and exquisite features and finishes. Our gourmet kitchens are designed with convenience and style in mind, featuring quartz counter tops, under-mount stainless-steel sinks, and stainless-steel Energy Star Whirlpool/GE appliances. Details like a subway tile back splash in the kitchen and floating vanities in the bathrooms set a certain style and tone, and the convenience of a full-sized washer and dryer in every apartment, and large walk-in closets marry form with function. Need more space? We have additional storage available. Give us a call today for more information about Dwell 2nd Street.
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