Apartment Guide

Carriage House

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3500 Powelton Ave, Philadelphia, PA 19104

Ratings & Reviews

Review
Carriage House

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Overall Ratings
(7 Ratings)

7 Reviews for Carriage House

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Are you serious on the price of 1 bedroom. Get real

05-04-2020

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Hello Uncertified, we appreciate you leaving a review of your experience with us, it helps us improve and better understand where we can implement changes. We work hard to make sure that our community is affordable for our student residents, and we're sorry that we've fallen short of that goal. We'd love if you could give us a call at (267) 443-1924 to give us just a little more information so we can continue to improve our community for our residents. We look forward to hearing from you!

05-12-2020

Hello, we appreciate you leaving a review of your experience with us, it helps us improve and better understand where we can implement changes. We work hard to make sure that our community is affordable for our student residents, and we're sorry that we've fallen short of that goal. We'd love if you could give us a call at (267) 443-1924 to give us just a little more information so we can continue to improve our community for our residents. We look forward to hearing from you!

05-12-2020

Its completely asinine that I cant pickup a package at 5:38 because its not 6pm and apparently the leasing office is now above touching our packages. The young gentleman who sit near the door is wildly unhelpful and apathetic about his job. The male security guard with dreads does not want to be here at night and actively curses at work and complains about his job in front of the tennants. For the longest time the back door was just always open when wholeheartedly defeats the purpose of even have a fob and a guard at the front desk. As someone who is financially able to afford whatever apartment I want in the city, I cannot wait to move out and stop giving this building and management company my money. The fire alarms go off a lot, the neighbors are loud and management barely does anything to enforce the no smoking policy.

04-06-2020

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Hello, thank you for your honest feedback regarding our property. We really appreciate any and all feedback from residents to help us improve our building. We completely understand your frustrations, and sincerely apologize for your negative experiences in our community. Customer service is the most important thing we do, and any failure in the process will be addressed immediately. We are more than happy to listen and do all we possibly can to help improve your situation. Again, thank you for your honest feedback and please give us a call at (267) 443-1924 if you would like to further discuss your concerns.

04-14-2020

Doesn't respond to emails or phone calls

09-03-2019

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Uncertified, thank you for your honest feedback regarding our property. We really appreciate any and all feedback from residents to help us improve our building. Customer service is the most important thing we do, and any failure in the process will be addressed immediately. We are more than happy to listen and do all we possibly can to help improve your situation. Again, thank you for your honest feedback and please give us a call at (267) 443-1924 to further discuss your concerns.

09-09-2019

It's a total and complete disaster here. Seriously, don't even tour it. Don't even think about it. If you think the price looks good, it doesn't, you're just being cheap.

06-26-2019

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We're sorry you feel this way. We strive to create a comfortable and pleasant place for our residents to call home, and we apologize if you feel we've fallen short of this goal. We'd like to discuss this with you and ask that you please give us a call at (405) 329-1202 or stop by the Leasing Office.

07-03-2019

I have lived here for several years. The current staff is lovely, but there's such a high turnover, who knows how long they'll stay. In the time I've lived here there have been three, maybe four property managers and two management companies. I'm in need of a bigger space for my growing family so I asked if I could leave earlier. They kindly found someone who was looking for an apartment, and sent me a move out notice for the 24th of the month, three months before my original lease end. When I moved in, it was on the 15th. I was required to pay the full month of rent despite living there for half the month. I paid for their transition time to clean the apartment from the previous tenant. This is not a common practice anywhere else. Instead of leaving on the 31st of a month, I'm now leaving on the 24th and have to pay the full month of rent. This required me to find a new place in less than a month, and it had to have a mid-month move in or else I'd be paying two rents at the same time. Unfortunately, mid-month move-ins aren't a thing besides here. I asked to move out on the 15th, and pay half. After spending many hours over the past few weeks communicating and not getting information back, I'm now days away from my move, and receive a threat to vacate or pay my remaining rent. I finally get in touch with someone from the parent company, who tells me she'll back out of the notice and keep my original lease so I will pay three more months. I finally agree to pay the remainder of the month, because I cannot afford more months of double rent. She then says it's not a new lease, it's a lease transfer, and there's a $300 fee. I'm so sorry to be writing this review, because the staff have really been amazing. But these issues regarding my financial situation and the manner in which it was handled is unacceptable. I would not want anyone to be taken advantage of like I have, so I strongly don't recommend Carriage House.

06-11-2019

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Amenities

Apartment Features

Air Conditioning
Cable Ready
Dishwasher
Elevator
Internet Included
Microwave
Oversized Closets
Smoke Free
Some Paid Utilities
Washer & Dryer In Unit
Deck
Garbage Disposal
Refrigerator

Special Features

Furnished Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Emergency Maintenance
Extra Storage
Fitness Center
High Speed Internet Access
Individual Leases
Wireless Internet Access
Controlled Access
On Site Maintenance
On Site Management

Additional Features

Provided Managed Wifi
Patios in Select Homes
Furnished Homes Available
Water, Sewer, and Trash Utilities Included
Enclosed Community Courtyard
Barbecue Grills/Picnic Area
Tide Cleaning Lockers

Property Details

Carriage House

Carriage House is a group of historic buildings carefully renovated to offer a completely unique living experience. The exterior of the community has been returned to the elegance of its original, turn of the century design with intricate Victorian red brick work. Behind the controlled access entry, Carriage House features a newly remodeled lobby and a spacious inner courtyard that is beautifully landscaped and tastefully detailed with park benches, umbrellas, covered tables with chairs, and a barbeque area for our residents' private enjoyment. There are over 30 available floor plans to choose from and every apartment comes with a fully equipped kitchen, washer and dryer, and free internet. Carriage House is conveniently located within blocks of Drexel University and the University of Penn campuses. Please call for an appointment today.

Schools

Samuel Powell School

301 N 36th St
Grades K-4 | Public
Apartments Near Samuel Powell School
3/10
Great Schools®

Middle Years Alternative School

4725 Fairmount Ave
Grades 5-8 | Public
Apartments Near Middle Years Alternative School
3/10
Great Schools®

West Philadelphia High School

4901 Chestnut St
Grades 9-12 | Public
Apartments Near West Philadelphia High School
2/10
Great Schools®

Montessori Genesis Ii School

3529 Haverford Ave 2nd Floor
Grades PK-4 | Private
Apartments Near Montessori Genesis Ii School
No Rating
Great Schools®

The Caring Center

3101 Spring Garden St
Grades K | Private
Apartments Near The Caring Center
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Philadelphia Apartment Features

Frequently Asked Questions About Carriage House

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The current availability is unknown for this property.
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