Please note you are dealing with a bunch of unprofessional liars and cheats who are at the managing the Paoli Place Apartments.
I have had lots of bitter experiences right from the movement i moved in. I was told that the apartment will be ready on the agreed date, we reached there and found out that we were handed over a apartment which had broken toilet, dirty sofa and which had smoke smell all over the apartment. On escalating we were moved to another apartment in the same community. I also had to extend the hotel booking for three days for which i received no reimbursement.
The manager is very manipulative and tried to charge me 50 $ for a replacement car badge. The worst part is manager will act as if we are not in the room when we go to speak to the management and will force us to talk to her junior who has no authority to take any decisions. Which is really frustrating.
Have also had a horrible and a stressful exit.
- Professional Liars - We wanted to extend our stay and hence had asked if the apartment had been rented out for which we were told that it is still available in the market, On submitting the extension notice, 15 mins later manager told that it is rented out. We were feeling cheated how this can happen and cannot be managed since the new lease had not been signed.
- Manager agreed initially to adjust the deposit amount as the rent since we were going to move out of country and i was going to close the bank account. After 1 week manager came back threatening that Monday is court filing day, we will need payment before or on that day to avoid court filing.
- Had followed up multiple times in email and also called the office on when the refund will be sent back, but there was absolutely no response.
Regarding the apartments - the apartment are spacious, but are infested with bugs and roaches. Also the cooking exhaust from the apartment below comes in the house. Had raised multiple requests for the roaches but it was not addressed at all
Current resident its closer to Amtrak, bus station and park. Good place to stay.
I have still not received a response from my inquiry.
Nestled in Paoli, PA between routes 30 and 202 is Paoli Place Apartments and Townhomes. One and two bedroom floor plans, short term lease options, state-of-the-art fitness center, and a pet friendly community await you. Contact our office today or stop by to schedule your personal tour!