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If you are thinking about moving here, visit after dark! We are being forced to have automatic lights on our patios/balconies! We pay for our space. First the blinding lights-5 shining directly on my patio now a mandatory light on my patio! This place is worse than the city! Chester County prices for slum living.
Use to be nice. New management making "improvements" equals ripped up yards, mud/dirt & stones all over the road. "Safety" upgrades equals blinding spot light at every corner of every building, no privacy at all on your out space. It feels like a compound!!!! Lights shining in apartments, living area & bedrooms.....ZERO privacy in your personal living space, like having to change in your bathroom privacy issues!!
After 3 years of living at Marchwood my apartment still smells like smoke from the prior tenant. They tried to fix the smell but nothing has worked. My clothes, my furniture, even my car are ruined with the smell. When I moved in the closet reeked of cat pee and they replaced it using a different carpet from the rest of the apartment. Callie in the office is extremely nice but other the that they are constantly getting things confused. Weve noticed while physical appearances to the complex have been an improvement however new management has been a complete let down. Although great location I would advise looking elsewhere.
Worst experience ever. Maintenance requests were never completed in a timely manner and no communication regarding them occurred after requesting responses and numerous phone calls placed. They lost ALL initial paperwork that was completed upon move in. My roommate and I ended our lease pre-maturely. Rather than sending my FULL itemized statement, they sent me the very last page. Then they have the nerve to be rude/vague to me via email. They explain they cannot handle these conversations over the phone. I work in a collections office and I find it very hard to believe that they do not have a phone line that records their calls. THEN they cannot confirm or deny whether the address I sent a check too was received and if it is even the correct address at all. All the communications and notices have been sent to only ONE party on the lease agreement. When I sent in an email inquiring about all this information, the only response I got was "thank you." I would HIGHLY suggest looking for somewhere else to live where the company properly manages all paperwork and money appropriately, and they know how to properly communicate with better customer service skills.
This place seems fantastic for the price, space, location, and amenities!
Welcome Home to Marchwood Apartment Homes, a distinctive rental community located in desirable Exton, PA, Chester County. Situated on 40 beautiful manicured acres, this community offers an amenity-packed lifestyle, along with a variety of home designs to fit your needs. Marchwood's spacious one and two bedroom apartments include a fully equipped kitchen, abundance of closet space, an over-size balcony or patio, and wall to wall carpeting. Residents enjoy the community's exclusive sparkling swimming pool, fitness center, outdoor tennis and basketball court, playground, and beautiful wifi clubhouse. Conveniently located near plenty of shopping, dining, and entertainment at Exton's Main Street and the Exton Mall, commuting is also easy from Marchwood. The Pennsylvania Turnpike, Route 100, and Route 30 are within minutes from the community. Professional on-site management and maintenance ensure peace of mind. Make Your Move Today to Marchwood Apartments!
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Variable Lease Terms. Pet Policy: 2 pets per apartment. Breed and weight restrictions may apply. For more information speak with your Leasing Consultants for further details.
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