I have reached out to them twice for information and neither time have they answered me.
I love our duplex and I love the neighborhood! Plus we can have our pets. It's a win-win situation!
Quiet, pleasant neighborhood
The highlands provides a safe apartment close to I-81. It does not have a pool or gym. The maintenance staff is okay at addressing problems. I did not have any problems with them but another resident that I know has had problems with them. Parking is not a problem. Landscaping is okay except some people let their dogs do their business without cleaning it up. They are a bit over priced if you do the month to month lease. Also when moving out you need to pay for cleaners and carpet cleaners.
If you have a problem and report it, it "usually" is taken care of within 24 hours. Grounds are well maintained. Although the people the maintain the lawns mows the VERY fast. Grass is not CUT good. Winter time, walks and parking lots are cleared in a resumble time.