Property is really clean, the leasing and property managers are wonderful! (Charlotte & Joana) always helpful and available. The maintenance staff know what their doing and are always friendly.
Val the lady at the front desk is such a nice woman.
Its my 2nd year here and I couldn't be more happy
Very welcome team. Gorgeous facility
Could be better for the money. Construction is very poor. Was sold on a second floor apartment, told there was a buffer zone between floors to dampen sound from floors above. That is NOT the case!!!! If you have someone above you, every foot step is heard and sometimes felt. Customer service is non-existent. Phone calls are not returned. Valet trash pick up is a bit weird.
Cheap construction, thin walls, and malfunctioning appliances. Although for me that isn't THAT big of a deal, I am most disappointed and angry about the customer service. Charlotte is rude and snotty and will not assist you anymore than she has to...Our heat wasn't working two days before New Years (it was 55 degrees in our apartment. Very uncomfortable and quite frankly, unlivable...) and Charlotte told me that we had to wait until after New Years. I of course demanded that they send someone immediately which they eventually did. However, in what universe is that an appropriate response to someone who would have to wait 4 DAYS to get decent heat? JoAnna, the property manager, is quite possibly the WORST property manager I've ever dealt with (and I worked as a property manager myself). If you have a complaint, she will not fix it and become defensive. No real customer service skills, never apologizes once for any mistake (we don't expect you do be perfect, but we pay WAY too much for service like this). If you try to call the main line, no one
answers. They cut corners and don't really care about their residents: just their paychecks. Nothing ever gets done properly or efficiently, customer satisfaction is not a priority, and they swindle charges out of you. They charge $16 for valet trash (which is reasonable) but half the buildings get it 5 days a week while the other half only get it 3 days. Either increase the payment for the buildings who get it 5 days a week or have the service go 5 days across the board. I could go on, overall, beyond disappointed with Madison Farms.
Very nice staff.... Nice apartments. Close to stores and nice pool and clubhouse area.
VIRTUAL TOURS NOW AVAILABLE! Discover Madison Farms, a luxurious collection of smartly designed, spacious rental residences in Bethlehem, PA. Choose from 1- and 2-bedroom apartments that include a beautiful master suite and up to two full baths.
Residents of Madison Farms are treated to a resort-style heated swimming pool and expansive clubhouse featuring a state-of-the-art fitness studio, billiards lounge, conference and business center, yoga room and clubroom with a fireplace.
Nestled in the heart of the Lehigh Valley, Madison Farms includes a collection of shopping options right at your doorstep. Anchored by the new ShopRite of Bethlehem and a Lightbridge Academy daycare center, The Shops at Madison Farms offers both quality and convenience to families of all ages and stages.
Enjoy a delicious latte at Starbucks. Meet friends for lunch. Go for a stroll on one of our walking paths. Treat yourself to a relaxing afternoon at Elements Massage. Whatever you desire can be found right here at Madison Farms in Bethlehem.
Lease terms are variable. Please inquire with property staff.
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