They did nothing to enforce noise regulations, they charged us to replace blinds we bought brand new when we moved out. Their office hours are inconvenient, the lines in the parking lot are a distant memory, the laundry rooms are garbage, and the apartments are riddled with mold.
The current office staff are very hospitable, welcoming, and have great costumer service skills and relations! The maintenance requests are answered right away, sometimes in the same day as the request! The apartments are very nice, especially the beautiful hardwoods and the all of the new classic looking fixtures!
Maintenance was not always immediately available and did not do a sufficient job caulking bathtup and bathroom sink, which peels easily and in the case of the sink, does not seem securely attached to the wall. Toilet broke on the day of moving in, was fixed, but often frequently starts running after being flushed, and needs to be flushed several times before it stops running. Closet in the bedroom was unusable at beginning of move-in due to a strong, unpleasant smell.
After some very basic communication fumbles about the eligibility process, we have been very happy with our stay at The Ellington. Having worked in property management for many years, I know when a management team is trying to steer a property in the right direction, and that is definitely the case here. The details are noticed and appreciated. Our biggest concern is for night-time safety: Large areas of the property (including our parking lot) are not well-lit, and some are pitch dark.
Too expensive for how old and out of date the apartments are. Looked nothing like the model apartment we were showed. Old gas heater. The apartment gets freezing in the winter due to the thin walls. Tiny kitchen and tiny bathroom. Chipping paint, old creaking floors. No dishwasher or garbage disposal. Raised our rent without providing any additional services.
Rediscover Rose City at The Ellington! Vintage meets contemporary at our newly renovated ten-acre garden community. Located next to Rose City Golf Course in the historic Rose City Park neighborhood, you'll enjoy city living among tree-lined streets. Let the #77 bus pick you up at your front door, or get your daily exercise with a short walk to the MAX. With our office open every day and 24-hour emergency maintenance, you'll barely have to lift a finger. The Ellington is an affordable community and accepts Section 8 vouchers. Income restrictions apply.
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