The Mansions at Riverside Apartments grace a historic landscape and offer a premiere location in Tulsa's southern enclave at the Creek Turnpike...with easy access to Riverside Drive...yet it is really quite removed from the bustle of the city. Access to downtown employment is easy and convenient for those who work and play in the City Center. Bistros, galleries and shopping areas are a short distance away, perfect for casual weekend relaxation and fun.
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Our 19 year old son moved into The Mansions this past spring and we have been nothing but pleased with everything. The few issues we have had were handled quickly and efficiently by Bill. He is bwry nice and helpful. -even gave us tips on things around the area.
We were worried about hearing the neighbors after reading other reviews, but we dont even hear the big dog next door who apparently barks cibstantly according to the owner!
Beautiful, well kept grounds and apartments. Trash pickup three times a week curbside is amazing! I would recommend The Mansions at Riveraide to anyone looking for a place to live.
Do yourself a favor and never move here. The customer service is a joke. We have had DEAD RODENTS living above us. The office has acted like this is our fault. The have have been rude and done absolutely nothing to try and rectify the financial burden, loss of sleep and hours spent outside of our apartment. They would not even let us out of our lease early or credit us for the week that our lives were spent dealing with this.
Really really disappointed with this community! Once you sign the lease, you are on your own. They never answer the phone, do not respond to messages and take their time getting to maintenance requests. They give you notices to inspect with less than 24-hour notice which you have to point out to them is not allowed in Oklahoma. Poorly trained agents that seem to be different every time you go to office. They can not keep agents and the one you see will have no record of what the one before told you, said to you or promised you. They will basically call you a liar. Gates are rarely closed because they are always broken so much for a gated community! Always standing water which causes mosquitos and leaves are not cleaned up unless they are having a property inspection.
I had the apartment professionally cleaned to where it was cleaner than when I moved in and they still kept deposit. Do yourself a favor and stay away from Mansions at Riverside. There are too many options with competent respectful management to rent here.
I was very up front with the staff about my credit issues, having just gone through an ugly divorce, and was willing to pay additional deposits and/or provide insurance to secure residency. I was told oh no, that won't be necessary, we take everyone. Well, they sure did take my $95 and run.
Would not recommend due to lack of honesty in their business relations.
The insulation in my apartment is very poor. So heating and cooling brings the cost up further.