the maintenance service is under the new management
new management just took over and already screwing up their peoples payments and then having the nerve to charge them late fees bc of their incompetence and neglect... you bet ill be contacting corporate office about this issue. and it will get resolved one way or another.
Ive lived here for about 2 years now & management is great, clean enviorment, and close by the city . Also afforadable rent and great customer service.
Sugar Plum always switched management every 6 months. Office management was never the same and wasn't aware of tenants concerns or issues. They had fake cameras for along time and wasn't available when needed. Instead if them coming directly to the residents about issues they ask surrounding neighbors first. Very nosey office personel!!
The apartment is infested with mice and cockroaches. I go through sticky mice trap pads on a weekly basis. The ac don't work throughout the apartment regardless of repeated reports. There is an odor that never goes away. The living area don't have an adequate enough outlets and the wiring makes the breaker trip often. I don't like going through as many managers as I did. The current manager is very rude and seems like she has something to prove. Bringing up legal actions and making assumptions.
Sugar Plum Apartments is exactly where you want it to be! With access to everything in Tulsa, we are the affordable choice in the heart of the city. With many two-bedroom and townhome floorplans from which to choose, you know that you will always make a good choice with us. Read all about the amenities that we offer, and you will see that we are the best community for the money!
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