Reading through the reviews I noted that one person stated that the individuals who left bad reviews were bitter. I am writing this review from an unbiased prospective simply because I was not the one who physically lived in the apartments.
My 19 year old son lived in the apartments from June 2018 to June 2019 and although I believe the time he spent living at Trails of Rockwell were fairly decent it wasn't until he moved out is when we noted an issue.
I don't recommend this apartment complex simply because I feel as though they took advantage of my child. My son did everything right when he moved out and I went in to help him clean his apartment. Other than a hole that was put in the wall of one of the bed rooms (which my son patched up) the apartment was left in wonderful condition. I asked for someone to come do a walk through with us in effort to make sure he would get his full deposit back. Some one from maintenance came and inspected his apartment and informed me that because he did patch the hole he would not be charging us for it. He stated that the only charges that would be coming out of the deposit would be $15.00 for the drip pans on the stove and .50 cents for a light bulb.
with a 450.0 required deposit he anticipated getting back 434.50. Today my son got his deposit check back and it was for only 285.0 with a letter attached stating they charged him for repainting his apartment, cleaning the apartment, deep cleaning the apartment, the drip pans, light bulbs, and carpet cleaning.
This was very disheartening knowing how hard we worked to make sure we gave them back their apartment in better condition that what it was leased to him in.
My only downfall is not going with my first mind and taking pictures of the apartment before leaving it for good to post on this platform for everyone who is considering this place to see how they treat people who are trying to live honest and do right by others.
I hope this message will help the next person who is con
The staff members are some of the helpful and kind people you will ever meet and the apartments are very spacious and nice ! The perfect place to live , with all the amenities and hospitality you could ever want !
This apartment complex is conviently located to places we frequent. It's a well cared for property. We look forward to calling it home. The lease application is ridiculously difficult to navigate.
Terrible layout, grounds people never pick up trash. No one picks up after dogs and you can smell it in the air. I have seen bugs in the apartment and heard others complain. I see more people moving out than in. And the leasing office doesnt care about a single thing and they have the highest turn over in agents. Every time I go in there its ran by new people. There are plenty of better places out there for the same rent that are better.
There are better places out there
Welcome to The Trails at Rockwell Apartments in Oklahoma City, OK! Living in this beautifully developed apartment community provides everything you want right at home, in your own neighborhood. We are located just one-half mile North of the John Kilpatrick Turnpike. Whether your preference is upstairs with added views or downstairs for convenience, your spacious apartment is well-designed for maximum space efficiency and comfort. Open floor plans featuring either 9-foot or vaulted ceilings and balconies (select plans) create the perfect atmosphere for both entertaining and comfortable living. Private bedrooms and baths offer the optimum layout for singles, families, or roommates. Enjoy the convenience of a full-size washer and dryer in each apartment and full-size appliances in the kitchen including refrigerator with ice maker, microwave, dishwasher, and disposal. Our Clubhouse features a fitness center, clubroom, business center, tanning beds, zero entry swimming pool with mushroom fountain, tanning shelf and poolside cabana. Additional amenities include a basketball court, tennis court, playground, putting green and walking trail. Need short-term fully furnished accommodations? Our Executive Suites offer the comforts of home at an affordable rate! Contact us today for a tour and let us show you why you will LOVE where you LIVE and PLAY at The Trails at Rockwell!
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