Apartments appear nice and management will be kind until you lease is signed. This place is terrible. Maintenance does not know how to fix big problems, instead they try bandaid solutions which in turn will cost you money with utility bills. The gates are a nightmare, constantly stuck opened or closed-but never working properly. They will not give your pet or security deposit back regardless of how clean your apartment is when you move out. I had professional cleaners come in prior to move out, management literally refused me doing a final walk through with them and then tried not only keeping my deposits, but actually charging us for new carpets for damage done by the previous tenants.
Our unit was by the pool, which was a nightmare. It was loud at all hours of the night even on weeknights. Management did not address the multiple noise complaints made by us and others at 2-3am during the week. The management enters your apartment Atleast once per month to do checks which proved to be useless. We went without water on multiple occasions due to issues within the complex which took hours to days to fix. Do NOT be fooled by your first impression and fake smiles. The management are crooks and this place is awful.
Staff is very professional when showing you the property, but once your lease is signed your concerns are no longer a priority. Amy is by far the rudest person I've ever met. We've had reoccurring issues with our air conditioning unit and each time Amy sends out maintenance (who's loud and annoying) the issue is NEVER resolved. This can be a great property with the right management team.
I absolutely love living here and the office staff is extremely nice and helpful! Would recommend this complex to anyone! Location is great. Definitely a more mature complex!
THE PARK AT MEMORIAL IS OKC'S PREMIER ADDRESS. Experience luxury apartment living at its finest with seven designer floorplans to choose from and amenities beyond your expectations. Nestled among majestic trees amid serene surroundings, a private oasis created expressly for you to enjoy. Located in a prestigious neighborhood between Gaillardia and Quail Creek Country Club with easy access to Lake Hefner Parkway, John Kilpatrick Turnpike, Quail Springs Mall, downtown, recreational Lake Hefner, Mercy Hospital and many fine restaurants. Experience The Park today!
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