You can get approved the same day, friendly staff, pick up your call whenever you call during the business hour. Get a feed back as soon as possible. My online application has gone through quickly. Pay everything online. Thank you. Amazing and relieving experience.
You know when someone posts a bad review and you think, "Eh, he may have a grudge against these guys." This is one of those situations. Horrible customer service, no responsiveness at all, except when wanting to collect the rent. I told them I'd leave on a specific date, and brought the keys two days before and signed the form stating I was out. Then I got hit with over $300 in repairs, and when I asked to explain what those were, I was told to be happy I wasn't "charged an added fee for leaving earlier than the contract date." As in, two days earlier. Early mind you, not late.
They also said that if I had done the walk through with them, I would have known what the charges were for. Nobody told me about a final walk-through. Just like nobody told me anything when the outside concrete stairs fell under me and I let them know, and begged them to fix them for the sake of my daughter. Or when I spent 45 days without AC in August with my daughter. Or when the AC was fixed and the pipe left leaking on the floor of the bathroom. Or when I asked how to get a recycling bin, or when I asked when big trash day was. Or when I gave my notice via phone and email, and it took me four weeks to have someone at the office reply saying they received my notice. Or when I asked for 12 months when I was going to get a key-fob for the gate door.
And round and round it goes.
Do yourself a favor, and do no live in this place.
I live at 14900 North Penn Ave at Sycamore Farms, one of your properties, and this place is a joke.Been living here a little over 2 months and out of the 9 weeks I have been here my AC has worked maybe half of that time. I have had maintenance out multiple times and everytime they come out it stops working after 4 days. Getting ahold of the office is a joke, anytime I have called I have gotten no answer and if I leave a message they don't call back. For what they charge in rent I would expect basic things like air to work.
Haven't received an email back about the apartment I'm interested in but I'll be going today to look
Sincerely was the worst place where I lived, the location, the apartment was good but the leasing team ruined everything, very INNEFICENT I never have my questions clear, always they answered something different, but the worst was that at the end of my period I pay ALL my bills and cancel my utilities but, 3 weeks later I send an email asking if everything was fine and I realize that I had A LOT of pending payments that I NEVER UNDERSTAND, and they never give me a clear explication, Worst ever.
Oklahoma City's premium apartments are found at Sycamore Farms - a community of luxurious one-, two-, and three-bedroom apartment homes situated just off the Kilpatrick Turnpike. Located near Quail Spring Mall, AMC, Target and Macklanburg Park, our pet-friendly community boasts a dog park, two swimming pools, a 24-hour fitness center, jogging trails, and more. Our in-home amenities include oversized closets, breakfast bars, extra storage, washer/dryer connections, and fireplaces in select homes. Discover everything, we have in store for you when you make Sycamore Farms Apartments in Oklahoma City your next home.
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