Been here about 8 years. I feel safe and secure. The grounds are well maintained. Response to maintenance is quick and efficient. Always greeted with friendly smiles and good customer service
When you guys are painting and everything, my whole family can smell the fumes and its so strong to the point Im throwing up from it. So I hope you know that and consider your apartment residents.
Never called or emailed when I inquired information. If they couldnt even send an email or get in contact with new potential residents, how do they treat current residents? Seems like it would be a nice place from the pictures, but I guess they are too busy to get it information out.
The staffs are great, they listen and are willing to help.
Their favorite quote is "we aren't responsible."
Their laundry facility which is filthy on a regular basis, has machines that are a luck of the draw. Which means many times when I do laundry either the washer doesn't work or the dryer doesn't work AFTER I put my money in. When I call they say "it's not our responsibility, you have to call the numbers on the washers." They price for the washers had the nerve to go up 50 cents as well. They advertise $1.00 but they are $1.50. When they soda machines pop out drinks other than what you ask for they say "it's not our responsibility, you have to call the number on the machine." Tell me... if these items are on your property why wouldn't you take responsibility for making sure they are working correctly... isn't that the property managements responsibility!?!? Today I asked if they could pick up my sons project he left outside the bus stop, a box with an egg in it for a 4th graders project and they said "we can't be responsible if it gets damaged" come on it's a freaking 4th graders project that since they don't like being responsible for anything they decide not to help their actual residents out at all!!!! They are so concerned about the way the apartments look on the outside but don't care about the inside. There are roaches and rats in units they get mad it you have anything on the porch. I had a tub with my Christmas lights in it pushed to the side out of the way, and they told me I needed to remove it. They are extremely petty, I've never lived at residence that didn't care to appease their residents. They only positives are that the maintenance comes to help quick and that the schools are in Edmond district. Other than that, that's about it!
Step up to distinctive living at Quail Ridge. Indulge yourself and enjoy all the terrific amenities especially designed to accommodate the fast-paced lifestyles of today. Our unique architecture and variety of floor plans portray the ultimate in good taste. Your new home awaits you at Quail Ridge. We are located in the Edmond School district.
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