I lived at J Marshall for 18 months while my home was being built. Despite your typical apartment issues like dog poo and noisy neighbors, J Marshall was by far the best apartment I've ever lived in. They have cute parties every month where you get to interact with the staff and meet your neighbors. If I hadn't have built a home I probably would have stayed. 10/10 would recommend!
My girlfriend and I have lived here for more then a month, we are completely happy with management in the leasing office. Maintenance has been on top of everything we have submitted. I have read through the negative comments and they are very petty. No apartment is going to be perfect. And it shows how people have created a myth about apartment living. I am proud to call J Marshalls our home. It's quite and people have been friendly.
We have lived here for 9 months now. There has not been a single two week period when everything is working properly. J. Marshall Square continually fails to deliver on what they have promised to us as residents. The following is one story that describes our experience here. The security gates are very unreliable and often lock you out of your own apartment until someone comes from the other side to open the gate. The same goes for the clubhouse, the key fobs rarely work and when they quit working, they simply leave the whole place unlocked so that anyone may come and go as they please. This happened with the gates recently, the gates were broken for nearly a month. Instead of promptly fixing the issue, they chose to simply leave the gates open. My car was broken into two times. Neither time did J. Marshall Square do anything about it. This is a very poorly managed apartment complex. This is only one of my many bad experiences with them. We are stuck here for four more months, but we are running as fast as we can as soon as our lease is up. Please do not make the same mistake that I did. There are plenty of apartments in Oklahoma City that are not only nicer, but cheaper and will treat you much better.
We had to hire our own pest control to deal with a black widow infestation, are dishwasher hasnt worked since weve moved in, are walls are primed, but not painted....managements idea? Move to another unit at your own expense since the construction was so poor on the east side. The list of problems are endless and we have had to deal with all of them out of pocket. Management is friendly and promises to get right on it , but then you never hear from them again. One excuse after the other. The place is a joke!
They terminated my lease early when I didn't break the law to abide by their rules. They then charged me an entire month's rent even though they kicked me out after seven days. They also took an unexplained $600 from me and I have yet to get it back despite me asking about it several times. They have charged me an early termination fee even though they were the ones to force me out.
A3 Upper - 12209 - A3 Upper-12209 (RLNE4854950)
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