DONT RENT FROM HERE!!
Management and maintenance are horrible!!!
They left me without air condition for more than a month in 100 degree weather!! People dont leave their dogs in a car for more than an hour but they seemed to think it was appropriate to let humans live in a hot box for more than a month!! They made me pay rent a week after the unit broke down and kept promising to fix it...... I eventually moved out after 3 weeks of paying for hotels and staying at friends homes since it was the last month of my year contract. I came by the office daily and asked for my money back for the days that the unit was not working which is around $500!! They promised me they would pay it and of course they never did!!! These people are cruel , liars, and criminals!!!!!
DO NOT RENT HERE!!! THE BUILDINGS ARE MORE THAN RAGGEDY. Kris Chandler the manager will sweet talk you into signing a lease and double charge you for crazy hidden fees after! To start off they only have ONE Maintenance man for the ENTIRE COMPLEX .. CAN YOU SAY CHEAP !? The first day my walk through the apartment was not as clean as it could have been, the floors where BEYOND dirty and KRIS CHANDLER noticed water residue on the floor before i did. The manager made note of this and soon my dishwasher was replaced before i even moved in, as she thought that was the issue for the residue appearing. I moved in around feburary 2018 and LESS than 30 days later my bathroom ceiling FLOODED in!!! The drains at this complex are all shared by the same residence (according to another resident who ended up calling their OWN plumber to finally correct his issue and was then notified of this....how NASTY) This means when there is a leak the water you experience from the flood is water from another person's BATH!!! When i first notified 21 Penn of the issue they did not have an EMERGENCY MAINTENANCE LINE to call until recently... (after i complained of course).. since there was no emergency hotline i had to wait days until their ONE maintenance came by. He told me upon arrival how important it was that i need to contact them as soon as it happens... yet they didn't have an emergency hotline for maintenance smh. He cut out a hole in the ceiling where the flood was coming from and told me he could not pinpoint the leak WHILE IT WAS LEAKING!!! Long story short the ONE maintenance man doesnt know his own job and I'm sorry 21 penn but as a resident that is NOT my problem!!! For an entire 5 days they left the hole in my ceiling for the entirety of the investigation &did not bother to at least tarp around the hole so we wouldn't get splashed on from the neighbor's upstairs drainage. they closed the hole and didn't even fix the problem.. 4mos later guess whose ceiling is flooded? Yes mine
If i could add a picture of the unkempt grounds with grass and weeds waist high to an adult i would. The apt is old and has constant leaks. First it was the garbage disposal. Then, the pipes between the wall and in the shower ceiling leaked. Being on the 1st floor, imagine showering in someone's used water. Now the air conditioning vent leaks and we don't even run our AC. Maintenance doesn't really kmow what he's doing and supposedly repaired it. Leaks even more. They don't respond well and unprofessional.
They are nice when ypu trying to move in but now they have a very hateful nasty attitude about everything. There's no pest control even though you're paying for it. The grounds look like ghetto boarded up houses where ppl dont mow grass. I brought it up to them and they always have excuses. The rent is not cheap. They didn't clean apt before we moved in. They create bogus charges and can't explain or provide details why?
If i could show the huge scary hole in the ceiling they left where insects mold and God knows what else without tarping it. They just threw the ceiling back together.
Take my advice , Don't Move Here. These ppl don't care about fixing problems or the ppl that live here.
Welcome to OKC's quaint community in the most Premier Locations!! 21 Penn is located at 2100 NW 47th St Oklahoma City, near the University of Oklahoma and is managed by Keller Property Company, a reputable property management company. Easy access to I-44 and NW Highway Penn Square and OK is just minutes from the Penn Square Mall. Penn offers 1 to 2 bedroom apartments ranging in size from 725 to 990 sq.ft. Amenities include Air Conditioner, Dishwasher, Disposal, Refrigerator, Short Term Lease and more. Our unique design, spiral staircases, and small community is one you must inquire about. Our community is pet-friendly, welcoming both cats and dogs. 21 Penn is located in the 73112 zipcode near Belle Isle, Walmart, shopping and variety of Restaurants. For more details, please e-mail or stop by our office to reserve your new home today!
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