The Falls at Brookhaven is a brand new community on the west side of Norman that offers the finest amenities. From the Gourmet Kitchens to the great floorplans, The Falls at Brookhaven is sure to be your next choice for an apartment home! Call us today to reserve yours!
6, 9, 12 and 15 month <BR>*We offer a House Buying Clause and a Job Transfer Clause
All the units have plenty of windows that make the rooms bright and airy if you want to open them. The windows open and close easily and are the kind that open in so you can wash them on both sides from inside your unit. There are no breezeways as each unit, even those upstairs, have a street level front door with a light that stays on all night. I feel very safe here even when walking my dog after dark and the neighbors are very friendly and always call me by name.
I have lived at the Falls of Brookhaven for 2.5 years now. The location is perfect. The layout of the apartments is very modern. The landscaping is beautiful. Garages are available. I have not had a problem with noise of any kind. Overall great place to live. There was a period of time when the management changed almost weekly, no request was honored, or issue resolved. However, since Andrew and Lynn took over, it has been great! I think there must have been a realization somewhere at a corporate level that the tenant experience is what matters most.
I have lived here for 16 months and honestly it hasn't been the best. The office staff is in constant turnover, they don't keep their office hours to the ones posted, and they don't always follow through when they say they are going to do something. Every time they ask you to resign your lease they raise your rent, too. Not just a little bit, either. They wanted to raise mine $400 a month. I had to sign on for an extra 15 months just to keep my current rate. They also have a "mowing crew" that comes every Thursday to "mow" but half the time they miss major areas of grass or leave huge chunks of grass unmowed. It makes our complex look completely unprofessional, not to mention it's super itchy.
In the 16 months I've lived here, I have made 3 calls to the office for maintenance issues and I'm a very low-key resident. In all honesty, if it wasn't for the location of the complex and my wonderful neighbors, I would not choose to live here. Their customer service is among some of the worst, along with their sister site, Legacy Trails.
The newest manager, Andrew, has been the best by far, but he hasn't been here long enough for me to tell if he's going to continue to be efficient. The fact that they let their staff go home *four* hours early on a Saturday because the "internet is down" is bizarre and ridiculous in my opinion.
The staff is extremely nice and works with their residence.
My apartment was very clean when I moved in. Requests for maintenance are answered promptly. Office staff and maintenance crew are very friendly and helpful. The mailboxes are secure and the dumpster is emptied 3 times a week. Valet service is available for trash pickup. I have a dog that is welcome and enjoys 2 fenced dog parks and 2 other places for dogs. The complex is very quiet and the apartments are very bright with many windows and there are no dark breezeways. Neighbors are friendly