Our experience was the same as many others, who were told they owed money. We did have to get a lawyer to settle it, still for more than we should. We were in collections before we were even told we owed anything. They didn't give us credit for the pet deposit, even though we paid pet rent every month. They would not show us the records. Don't rent there!
Great location and the unit upgrades are nice for the price you pay. Staff is friendly and have assisted with any needs presented. One flaw is there is not covered parking.
I would put 0 stars but it doesn't let me... so DON'T LEASE HERE!!! I moved to Post Oak on August 2015, payed every single rent on time, sometimes even in advance of a few days. When I moved out in May 15th, everything was working well, no damages or anything to the property. When I moved in I payed a $500 security deposit since I was an international student with no credit history. On May 16th 2017, I went to the main office to give back the keys and tell the employees I was moving out and the apartment was empty. I asked when I would get my security deposit back, they said it would take a month approximately. Then, I called after a month and they told me it was one month after my lease was over, which was May 31st. Called back on the first days of June and nothing, they said it can take more time. On July 1st I received a final statement through my email in which they applied some cleaning and maintenance fees to my deposit and they owe me $330. After that, nothing else came. I have called several times, speak even with the manager (Amy) and they don't seem to be worried about solving the problem or anything. I've called almost every week since the last days of July, and they said the check was issued but it never came. I've verified my address and phone number at least a dozen times. Also, they never call you back. They always say, let me look at this, contact our Corporate Office in Denver, and we'll call you back. Well, wait while comfortably seated because they are NEVER going to call you back. Furthermore, they are going to say they called you and informed you using the calls you made them. So, they will say they communicated with you to inform you when in fact you are the person who has to call every single time. Today, August 31st, I still haven't got anything back from them, not even a single call. And they say it's not their fault. So I guess it's mine because I can't control the check mailing with my mind (?). My advice is DON'T LEASE HERE!!! GO SOMEWHE
I rented from Post Oak 2012-2013 while i was temporarily relocated to Oklahoma through my company. Months after I moved in I was relocated to Missouri by my company so i found a new tenant, signed a transfer of lease agreement and my company paid all fees to get out of my lease due to the relocation. In March of 2017, my credit report reported negative information and upon review it was for $189 reported by a debt collector on behalf of Post Oak. I never owed the money and have documentation signed by Post Oak as evidence. I contacted Post Oak, provided them the records (because they no longer had them) and requested it be resolved. Stephanie from the front office said she reviewed with her local manager and it was sent to the district manger so district manager could send a letter to the debt collector to get it resolved, and to date I have not received notice that they have sent the letter. Luckily I am an attorney in Missouri and can hire a lawyer to take legal action. I highly recommend you rent from another company unless you have funds to hire an attorney and take legal action to address post oaks false claims for money owed.
The staff and maintenance are awesome, they respond right away to anything that needs to be fixed or worked out. They are also very nice too. It's very clean and very quiet. Overall a great place to live!
Welcome to Post Oak, Norman's premier apartment living!
Our community offers distinctive studio, one and two-bedroom apartment homes featuring open floor plans, large walk-in closets, fully-equipped kitchens, a washer and dryer in every unit and outdoor screened-in patios. Helping you create the ideal space for relaxing and entertaining, Post Oak boasts quality finishes with hard surface (faux wood) flooring throughout the living and dining areas, stainless steel appliances, fireplaces* and French doors.
Post Oak residents enjoy many amenities across the property such as two sparkling pools, two lighted tennis courts, free tanning, and a 24-Hour fitness center. At Post Oak, pets aren't just welcome, they are family!
On the Cart Stop, Post Oak is conveniently located at the intersection of Highway 9 and Chautauqua in Norman. You'll never be far from events, as Post Oak is close to I-35, Sooner Road and is directly across the street from the University of Oklahoma entrance sign. We are proud of being minutes from shopping, dining, and all the local activities that Norman offers.
Give Post Oak a call today! We will be happy to give you information about our community, schedule a tour, or answer any questions you may have about the area.
At Post Oak, you aren't just moving into an apartment home, you'll be enjoying the Post Oak Lifestyle!
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