Management isn't bad. Sometimes they are a little strict about certain things while other, seemingly more important things, go unattended. Overall well-managed and professional though.
Its ok. I have had a couple undesirable situations happen.
This is the first time renting an apartment. So my knowledge of this kind of renting I'm not used to.
1. Original apartment I signed for ended up sustaining "water damage". I was given one option, a slightly bigger apartment, but at a higher price.
2. I could have sworn, the original leasing form had a completely different pet deposit and monthly pet fee. On move in day, for the new apartment, a new lease agreement was filled out, while the original one disappeared. A month I'm called by the office stating, the "accounting" was off, and that I owed more that what I paid. Since I no longer had the original leasing form, I couldn't prove there was a discrepancy.
3. The tone of their notice letters are confrontational and a little hostile. Ie. The water was shut off by the City of Edmond. The email received notified residents of the situation. "Sorry for the inconvenience, but its not our fault...". "Dog must be on leashes 'its the law. Adhere or well ask you to move!' Etc.
4. Would I rent from them again? Id probably look elsewhere first.
I was excited about living somewhere where I really didn't have to worry about anything. So far so good. Its just the tone of management.
Fountain Lake is great we love it here. You won't find a better managed place to live when it comes to apartment life. This place is more like a resort, it's very welcoming. The staff will assist you in every way to see that your move-in process goes well. They really stay on top of things here, the leasing agents are always very personable and helpful. As far as the property goes the maintenance guys seem to stay on top of this place, it always looks great. As a resident I read the reviews from time to time and to me it seems there's always a cranky person out there that finds something to complain about in the reviews. Its dad because iif you ever look a little closer into their reviews and their review history, you'll find they complain all over the place. They give bad reviews everywhere they go. They complain about the restaurants they eat at or the stores they visit, it's not very nice because these are read by people serious about choosing a good safe place to live. I just know from my families experience this place has been nothing but professional to us. I can promise you that it's been our experience that when we've called down to the office for anything it was handled immediately. All ive ever met we're residents that seem to love it @ Fountain Lake. Cone see for yourself and I believe that you'll find that the energy here is friendly and comfortable. This place is totally managed by professionals through and through. If your looking for an apartment home, you've gotta tour Fountain Lake and you'll see for yourself, it's nice, it's clean and you will not find a better place to lease in Edmond for the price.
I love living here the new staff is great and pay attention to details. Also, they call/email to notify you that there's a package in the office for you, speed bumps have been added, they hired an extra porter to pick up dog poop. The manager seems to get things done, is very friendly and truly cares about this property. I would highly recommend this place to reside at if your looking for quality and quiet.
We chose Fountain Lake because during our search for a temporary home one leasing agent stood out above all the other properties they we researched. Darlene C.@ Fountain Lake was by far the most enthusiastic, energetic and helpful leasing agent that we have encountered. When we visited Fountain Lake Apartments for the first time it was during Christmas week and their office was very busy yet with the phone ringing, people walking in and out, deliveries constantly coming in the door, their leasing team remained kind, courteous and so professional to everyone, it was unbelievable. From the manager to the assistant manager down to the front line leasing agent the Fountain Lake leasing team turned our difficult situation into a very comfortable process for us. Although we don't encourage anyone to try and move during the busiest time of the year, we do encourage anyone who my be searching online right now for a new apartment home to give this place a call or visit. The property is beautiful and well maintained, everyone that we've encountered to date has went above and beyond the call of duty. We originally were thing six to twelve months tops, but because of our experience with these folks we are now looking forward to the next 14 months of our residency here.
Fall into style at the extravagant Fountain Lake Apartments while enjoying the comfort and luxury of upscale living in Edmond. Take advantage of our many amenities, including a 24 hour state-of-the-art fitness center, a resort style swimming pool with large sundeck, an executive business center and much more. Fountain Lake offers you a one-of-a-kind living experience and six spacious open floor plans to suit everyone's needs, come and enjoy worry-free living at Fountain Lake where it is more than an apartment...it's your home! Fountain Lake is conveniently located near the University of Central Oklahoma, Oklahoma Christian University, Purina, Chesapeake, OU Medical Center, Quail Springs Mall, Frontier City, the Oklahoma City Zoo and so much more!
Variable, 3-Month, 13-Month