IT'S YOUR SPECIAL! Lease one of our newly renovated townhomes(Polaris, Gemini, Orion Floorplans) & receive money off your monthly rent. If you sign a 13 month lease your rent will be $1199, sign a 18 month lease and your rent will be $1155, and sign a 24 month lease and your rent will be $1137!!
LOOK AND LEASEl!! Look and lease in the same day and receive 1/2 off pet fees!
The Vanguard of Polaris is located at 8115 Worthington Galena Road Westerville, OH and is managed by Banyan Living, LLC, a reputable property management company with verified listings on RENTCafe. The Vanguard of Polaris offers 2 bedroom apartments of size 1300 sq.ft. Amenities include Air Conditioner, Availability 24 Hours, BBQ/Picnic Area, Bike Racks, Cable Ready and more. This rental community is pet friendly, welcoming both cats and dogs. Property is located in the 43081 ZIP code.
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Don't move there, the incompetence knows no bounds. They're renovating units to look amazing but are built on terrible old bones. We moved into a unit that had been updated but soon, cracks appeared in the walls and the stucco ceiling began to peel. Maintenance is fast to respond but slow to fix anything (if at all), even the maintenance guys say the ownership is terrible and cheap, and if anything breaks and is replaced, it'll be replaced with the cheapest possible materials (or used from another unit). When the sliding glass doors break, they are replaced with doors that can't be locked from the outside.
The walls are paper thin so if your neighbors are listening to loud music, so are you. If they have kids, you'll think they're in the room with you because you can hear every word if someone's speaking louder than normal. Same goes for all the construction happening, and there's a lot. Insulation probably exists but you wouldn't know it. Upstairs rooms are several degrees colder than downstairs and the walk-in closet is either freezing or boiling thanks to the uninsulated attic access panel. We had to replace our own weather stripping on all the doors, we could see light through closed the front door. Management's VM box is always full and they never email or call back.
Having been a resident for several years, I have seen this place under different management and my fair share of staff changes along the way so I can personally say that I understand where others are coming from. I will be honest I had some concerns when this place went under new management again and found out renovations were going to occur as I wasn't really sure what it meant for myself and my family; however I have been pleasantly surprised with how the community has improved as a whole and all the changes that have been made in such a short amount of time. The previous management company let this place fall apart and left my HVAC system (among other things) in poor shape which meant during the hot summer I was one of those residents who were waiting for relief but I was patient and my issues were resolved and we haven't experienced anything to that extreme that since. Just recently we experienced our heat going out this winter and maintenance was incredibly fast in response and my apartment was back to normal within the same day which is an amazing improvement in my opinion from previous management/maintenance.
In regards to the renovations, the exterior alone is a complete face lift to what it once was. It feels like we live in a whole different community in comparison to what it used to look like. With renovations and new management there is always going to be some hiccups along the way and I can say there's been a few here and there but I've found the maintenance team to be fast when it comes to work orders and the office staff to be friendly and knowledgeable and always willing to work with me in regards to issues and discrepancies. I could've done without some of the construction headaches in the beginning of the year (nails left behind, noise, and debris) but the majority of that has nothing to do with my experience with the staff and team as a whole, so I'm not going to deduct points for things out of their control. Overall, I'm very happy!!
Stop! If you are reading this and thinking about renting here, take this as your sign that you should keep looking.
If you need reasons, I understand. If you can just accept the word of a stranger, I hear that the place across the street have the same layout, cost significantly less and can personally say the people work at the front office function like humans and not heartless beasts.
Reasons to keep looking...
1. This is the most important, so I will start with this. The front office staff is beyond rude! In an attempt to keep this some what civil, the only word I can use is rude. I walked out of the office in tears because they were so unprofessional and I felt so disrespected. They are very cold and I watched the office staff change from rude and disrespectful to smiling and kind to someone walking in as a potential resident. Once you sign the contract, the other side comes out.
2. If you are looking to rent here now you are lucky enough to have missed the 8 months without a pool or clubhouse. Although they excitedly told us about the plans to update, they never mentioned that they would choose to close the pool area (even though they didnt make any upgrades to the pool) for the entire summer. But, you wont have to worry about that. Unless of course they decide to actually upgrade the pool next summer. Nothing like being promised amenities and never seeing them.
2. The clubhouse they upgraded can only be accessed from 9 am until 6 pm (if they actually choose to stay until 6) on Monday- Saturday. So, if you are a normal person, who works a normal job, during normal work hours you will never be able to use any of these amenities. Which, include a pool table, empty fridge, coffee machine and glass windows.
I have many more reason but have reached my character limit... I know looking for aparentments is not fun. But you will regret moving here.
Worst place ever do not move here they change your contract mid lease and don't give you any notice. They don't have a running pool or gym. The club house is open 9am-6pm so if you have a job don't plan on visiting there either.
Horrible!! This place used to be Polaris Pointe, and we had lived here for three years with no trouble!
Now it's Vanguard, the company decided the entire complex needed an update, is kicking out lease renewers to different u it's and jacking the rent by several hundred dollars.
Our lease ends in October, and we are NOT staying! Our air conditioner is broken and they are taking a few days to fix it, they are not planning to open the swimming pool until July because the fitness center is being renovated. The entire place is a construction site with giant staples and nails strewn over the parking lots (where my kids play.)