The Flats at Douglas

I tried calling the phone number listed and got hung up on. The lady asked me a question and then hung up so I thought maybe it was a mistake and called back. Not a mistake. I ask about a 3-bedroom apartment and then she asks for my name. So I knew she could hear me, so I gave her my name, but she asked the question again and I again repeated myself, but then she hung up on me. Terrible office staff.

This is not a equal opportunity property, however they claim they are to waste your time and money ( application fees). They have raised rent to prevent low income tenants but claim equal opportunity to gain access to tax credits.

Awful management, amenities and flat the only good thing is the maintenance people which are sweet polite and very friendly. The outdoor areas are dirty full of rubbish and dog poo everywhere. The office is understaffed and impossible to contact, when you manage some are rude and pretentious. I have lived there 2 years and only tolerated those years because of the maintenance people which solved all the massive amount of problems without having to deal with the awful office people (Carlos was the only decent person in the office)...

I love living at the flats!

The remodel was definitely done in a hurry. I couldve repainted the whole apartment better then whoever painted it and Im a 19yr old female. The bathroom in my apartment was not remolded, everything was just painted over which is crappy. There are never parking spots available and the in laundry unit (all residents in the building use just 1 washer and 1 dryer) is absolutely disgusting AND neither ever accept my card so I am always having to go elsewhere to do my laundry.

This place is actually a fabulous deal for the price and location! They're doing a lot of renovations (central AC, bathroom upgrades and a full kitchen remodel) which gives the place a new feel and you can't beat the price! I have really enjoyed my stay here and the staff is very friendly! Always greeting me with a smile and knows me by name!