Spring Hollow Apartments

Honestly if I could give this property a 0 I would. Where to begin...we have lived here for 3 or so years and have seen it rapidly decline. The maintenance workers are extremely nice but have way to much work load per employee. We have had several issues with our ceiling crumbling away, our air conditioning going out, the dumpsters have so much overflow trash it is ridiculous, to our fridge and freezer going out 3 times and the maintenace workers trying to fix it but failed , to our furnace going out and being told that there was nothing they could do until our temperature reached below 60(in the winter), our dishwasher was repaired incorrectly and was causing water to go into the flooring. We asked several times that the damaged floor be replaced and finally the previous manager Alexandria white did have someone come out. But the company they hired to lay the vinyl completed the job horribly! The vinyl was coming up all over the floor and the company hired was told they had to come out to relay it. They refused until the management replaced and leveled the kitchen flooring. I was told by Ms white that she would have maintenance out to replace it. That never happened. During this time frame I realized we never signed a new lease and being sick and tired of dealing with their nonsense, put in my 60 day notice per our prior lease. I was told I couldn't bc they resigned me and i argued that it does not say that in my previous lease and they were not legally allowed to do that. Of course they stated someone would call me regarding it and never returned my call. That brings me to today. I stopped in to the office to ask how much my last 7 day pro rated rent amount would be and diamond stated that they resigned me automatically into another year lease (I am pretty sure she is the same person who tried to tell me this last time). No where in my previous lease does it state that. Horrible!

Horrible place to live!!! Place needs to be updated everything is old. Furnace went out in November its still out and it is now March

Maintenance is fair with time

If I could give this place 0 stars I would if you want to live in mold and maintenance issues your whole lease move right on in.... I've had issues since July and they can't seem to get anything done but want to blame the tenants don't be fool by any special pricing they'll charge for anything and everything and when I reached out to upper management nothing was done but empty apologies with no action. If you want peace and your health don't live here...

Don't fall for the "advertised price" The actual rent is much higher plus all the extra fees. Talking to residents when I toured they love to bill for everything.