LUXURY... LOCATION...LIFESTYLE. Our resort-like community offers the best concierge service that you've always dreamed of. From our beautifully landscaped grounds to our popular swimming pool, well-equipped fitness room and newly renovated clubhouse, we provide the best location and the most desirable amenities. Our lakes and fountains, private decks and deluxe suites allow you to live life to the fullest. We are just minutes from South Park Mall, I-71, the Ohio Turnpike, the Metroparks, the airport and downtown.
Polo Club Apartments have well-equipped gym and nice swimming pool, the apartment itself really spacious and has new facilities, washer and dryer in unit and finishing inside the house is quite fresh.
Location is very convenient and nice... however unless you are a plumber or maintance guy yourself I wouldnt bother moving here. MAINTENANCE IS A JOKE. I have had the same person some SEVERAL times for the same thing that they can of course not figure out how to fix (very minor) I have experienced other residents sink bust open pouring water out everywhere FOUR times now as well. Maintance is a joke. I actually think they hire people off the streets to come in and fix what is needed. Communication is awful. Like mentioned great location but as far as piece and issues psh goodluck. Should be getting my rent half off due to all the issues that occur here.
Great place to live. Friendly staff. Only wish they would update the rent payment system. We have to mail a check to the corporate office.
Maintenance is prompt and there is always follow up. I would recommend.
Polo Club has been my home for over 12 years! I went through 3 management changes and survived. GMS is the best. They have poured ALOT of money into this place and constantly upgrading everything inside and out! Just seems that people who dont get their way complain. The fitness center is the best in Cleveland and they even have a tanning bed for free! I will miss my home but cant turn down a transfer to the South. I can only hope my new apartment and people there will be as friendly, prompt and accommodating as the Polo Club team!!! Dont let these negative people take you down!! They call you when you get a package, they check to see if the maintenance work was done and if you are satisfied, they have food trucks and the best outdoor pool and gas grills in this side of town. Its been like living at a resort!! I had to tell my VERY YOUNG neighbor that things happen in your apartment - people need to understand that and give them time to make a repair. If there is something leaking or dripping report it before it becomes a problem. They are not mind readers. Just a lot of first time renters and they need to learn that life happens and things break down. Thank you to the maintenance staff and Office staff you have been great, amazing, helpful and this really is the best place to live!!
The apartment is great, I have lived here for 3 years and it has amazing access to stores and restaurants while being secluded and safe. The shower and air conditioner unit could use an update but other then that things are up to standard. The staff here was amazing when we first moved in, now there is a lady with short brown hair who has been nothing but rude. We almost did not sign for our 3rd year due to her attitude and being disrespectful to us. She clearly could not care less about any of the residents unlike every other employee here, they are all amazing! If you are interest in living here request Marcy to help you out!