Polo Club Apartments have well-equipped gym and nice swimming pool, the apartment itself really spacious and has new facilities, washer and dryer in unit and finishing inside the house is quite fresh.
Do not let the beautiful flowers or the decorations fool you. Just like the other reviewers say as soon as you move in they are nothing but rude to you other than Marcy or Chris. Send all your problems by email because in the end they will make you pay for all of their faults in your apartment. If you decide to live there youll hear countless complaints of how people were treated and how things in their apartment were not fixed and once they complain GMS threatens to evict you. Other than location they are a Zero . They close the pool on the weekends, printer is always out of ink or doesnt work, WIFI is always down, workout room is always way too hot , the garbage bins are ALWAYS overflowing and garbage is all over the place, snow removal is terrible since maintenance starts at 9am, and the dog park is a muddy mess and unusable for days after a rain or snow. There is no security on apartments at all and they are way over priced. They fire their employees on a daily basis and the turnover in maintenance and the leasing office is constant.
Beautiful kitchen and bath however floor plan was too small for what Im looking for for the price they are asking . Also the ceilings are not what I consider cathedral
LOVE LOVE LOVE THIS PLACE!!! - I needed to pick up a really important package for a work presentation the next day. The lady in the office waited almost 30 minutes after the office closed so I could get it. That was AMAZING customer service. THEN she even asked me if I needed anything done like a work order for in my apartment. She is the best! Her name is Marcy and she is a Treasure!!!!
Very upset with the managers, so unrespectful and liers. Definitely doesnt worth the money
LUXURY... LOCATION...LIFESTYLE. Our resort-like community offers the best concierge service that you've always dreamed of. From our beautifully landscaped grounds to our popular swimming pool, well-equipped fitness room and newly renovated clubhouse, we provide the best location and the most desirable amenities. Our lakes and fountains, private decks and deluxe suites allow you to live life to the fullest. We are just minutes from South Park Mall, I-71, the Ohio Turnpike, the Metroparks, the airport and downtown.